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Q: El Capitan has stopped my Canon MP600 printer from working

El Capitan has stopped my Canon MP600 printer from working just in the past few weeks after an El Capitan OS upgrade.

 

I was told by Canon tech support that Canon refuse to update their previous printer driver just because Apple have interfered with their existing MP600 printer driver and have deliberately made the Canon MP600 printer driver incompatible with the latest Apple El Capitan OS, thus deliberately making the Canon printer useless.

 

What can I do, I cannot afford to throw away a hardly used, perfectly functioning printer & I have no money to buy another printer.

 

How can Apple behave like this ?

 

Is there anything I can do to make this printer work with this awful operating system ?

iMac, OS X El Capitan (10.11.6)

Posted on Sep 1, 2016 10:57 AM

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Q: El Capitan has stopped my Canon MP600 printer from working

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  • Helpful answers

  • by keg55,

    keg55 keg55 Sep 1, 2016 12:23 PM in response to ziggyzig
    Level 6 (8,368 points)
    Mac OS X
    Sep 1, 2016 12:23 PM in response to ziggyzig

    Looks like from Canon's website that the MP600 printer drivers stopped being supported by Canon beginning with OS X Mountain Lion (10.8).

     

    So you must have been running OS X Lion (10.7) or below. About all you can do is go back to a supported version of OS X or buy a new printer (which you can't afford).

  • by Rysz,Helpful

    Rysz Rysz Sep 2, 2016 6:40 AM in response to ziggyzig
    Level 6 (19,801 points)
    iTunes
    Sep 2, 2016 6:40 AM in response to ziggyzig

    Don't believe everything you hear from support personnel. Canon stopped updating that driver ages ago.

     

    Try three things...

    1. System Preferences > Printers & Scanners > right-click on the printer name in left column > choose Reset Printing System; test printing;

    2. Download the most recent driver for that printer from Canon's support website; reinstalling a driver is sometimes sufficient to resolve issues; test printing;

    3. See this User Tip: What to do if your printer driver is incompatible?

  • by ziggyzig,Helpful

    ziggyzig ziggyzig Sep 2, 2016 7:35 AM in response to keg55
    Level 1 (12 points)
    Desktops
    Sep 2, 2016 7:35 AM in response to keg55

    No I was printing happily in both Snow leopard & Yosemite & El Capitan until a few weeks ago.

     

    Being forced to buy a new printer by the utter incompetence of Apple Software writers is just nasty. I am seriously thinking of completely abandoning Apple since using it from 1988.

     

    The OS & other software is just getting worse and worse and I am totally fed up with it. It is written in a completely infantile way & 'help' directions  usually difficult to find and missing, illogical and useless because Apple staff have such poor communication and writing skills. It's painful.

     

    And the constant predictive text I am forced to use makes more mistakes than my typing does and wastes loads of time. It is disgusting.

  • by ziggyzig,

    ziggyzig ziggyzig Sep 2, 2016 7:22 AM in response to Rysz
    Level 1 (12 points)
    Desktops
    Sep 2, 2016 7:22 AM in response to Rysz

    Rysz.

     

    Thanks a million for your eminently intelligent, correct & useful advice. You were entirely right. I re-installed the last /latest Canon driver (vers 10.51.2) which Canon said was only supporting Lion but actually enabled my Canon MP600 printer to work in El Capitan 10.11.6 OS.

     

    I also had a look at the Gutenprint site & saved it for possible future use !

     

    So many thanks for your expertise - something sadly lacking from both Apple and Canon tech help.

     

    What I utterly fail to understand is the complete ignorance of these tech help people from companies like Canon & Apple ( & others).

     

    In the recent past I have had tech help from the WD disk people demand I install mackeeper malware which promptly trashed the OS, Mac Genius bar wrongly install OS Snow Leopard over my Tiger, completely removing Tiger forever when I needed to keep it and in the process they also trashed all my years and years of information. Later Mac tech help were completely unable to sort the problems out, displaying what came across as a total lack of any understanding of how their own software functioned.

     

    When I finally discovered the problem was simple to understand and simple to correct I was astounded at how the Mac tech people were so lacking in basic knowledge. But it had cost me endless telephone calls to Mac over about three months which drove me completely bonkers.

     

    In the end they actually asked me to pay a software house my own cash on behalf of Apple to enable that software house to copy Tiger to my computer as Apple said they did not possess any copies of Tiger themselves. After that, that Genius bar idiot trashed that Tiger, which I still need and don't currently have. They are appallingly useless.

     

    Apple said they would re-imburse me for what they happily said they should have paid for themselves - but then they claimed their accounting system couldn't repay me and I am now going to have to take them to court to force them to honour their debt to me. You just could not make this story up.

  • by Luis Sequeira1,

    Luis Sequeira1 Luis Sequeira1 Sep 2, 2016 7:15 AM in response to ziggyzig
    Level 6 (11,760 points)
    Sep 2, 2016 7:15 AM in response to ziggyzig

    1) It is not Apple's fault if a manufacturer does not update the drivers for its products.

     

    2) There are and have been some silly things in OS X but my oh my it still handily beats the alternative...

     

    3) Predictive text is a nuisance, but the good news is it can be turned OFF... it is one of the first things I do in any machine that I use (be it a Mac, an iOS device or, ugh, a Windows machine).

  • by ziggyzig,

    ziggyzig ziggyzig Sep 2, 2016 7:34 AM in response to Luis Sequeira1
    Level 1 (12 points)
    Desktops
    Sep 2, 2016 7:34 AM in response to Luis Sequeira1

    I can't turn predictive test off  (as far as I know) on all the various websites I might visit, such as this one. It also took me ages to find out how to turn it off for pages because the help directions are so useless and badly designed and written.

  • by Luis Sequeira1,

    Luis Sequeira1 Luis Sequeira1 Sep 2, 2016 10:06 AM in response to ziggyzig
    Level 6 (11,760 points)
    Sep 2, 2016 10:06 AM in response to ziggyzig

    This is not a feature of the websites, but of your browser (Safari, Chrome or whatever)

     

    In Safarim (just as in any Cocoa application, like Mail, TextEdit, Pages, ...) just go to

    Edit->Spelling and Grammar->

     

    and make sure that everything is unchecked - in particular, you want to UNcheck "Correct Spelling Automatically"