jasonhicks23

Q: iTunes won't play or import bought CDs but QuickTime will

I haven't tried to import CDs in a while but today I put one in and iTunes gives me a (-50) error when I try to import any of my CDs. It won't play them either although it plays all music in my library. I opened QuickTime to see if it would play the CD and it did. So the problem is iTunes. What can I do to fix this?

MacBook Pro (13-inch Mid 2012), iOS 9.3.5

Posted on Sep 2, 2016 9:08 AM

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Q: iTunes won't play or import bought CDs but QuickTime will

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  • by Limnos,

    Limnos Limnos Sep 2, 2016 9:23 AM in response to jasonhicks23
    Level 9 (53,643 points)
    Mac OS X
    Sep 2, 2016 9:23 AM in response to jasonhicks23

    Have you restarted the computer, or at least restart iTunes?

     

    Error -50 is a very unhelpful generic communications error with a number of possible causes.  Something between the drive to which you are downloading and the drive from which it is all coming is not working correctly, with probably dozens of possibilities