Gewitter2
Level 1 (4 points)
Notebooks

Q: Power Point 2016 -Saving of files not possible

I have frequent problems with saving of Powerpoint files on my Mac (Macbook early 2015, OSX El Capitan 10.11.6, Office 2016)

Get frequent following message: "Das Dokument „xyz“ konnte nicht unter „xyz“ gesichert werden."

Changing of path or changing of filename do not help.

The problem is only connected with Powerpoint files, but not with Word or Excel docs.

Are there any ideas to fix the problem?

Tx

Posted on Sep 1, 2016 8:10 AM

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Gewitter2

Q: Power Point 2016 -Saving of files not possible

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  • by jdo_apple,

    jdo_apple jdo_apple Sep 2, 2016 9:02 AM in response to Gewitter2
    Community Specialists
    Sep 2, 2016 9:02 AM in response to Gewitter2

    Hello Gewitter2,


    Thank you for using the Apple Support Communities. I know having an issue with saving files on your Mac is not what you expect. If I understand correctly, you are unable to save Powerpoint files on your Mac, but other files, such as Word or Excel, will save as expected. I have 2 suggestions to narrow down and resolve this issue, but you may have to contact Microsoft Office support as this maybe an issue with Powerpoint:


    1. You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.


    How to test an issue in another user account on your Mac


    2. Use safe mode to start up your Mac so that it performs certain checks, deletes system cache files, verifies your startup disk, and attempts to repair directory issues if needed. Log into your user account in safe mode and test the issue again, and then restart your Mac normally and test the issue again.


    Try safe mode if your Mac doesn't finish starting up
    Limited graphics performance in OS X recovery or safe mode


    Cheers!