katie.spang

Q: Possible Apple "Order Receipt" email scam ?

Hello,

 

I am not sure if I'm posting in the right community but i do not know where to share it:

 

I received today at 6:22 an email from Apple TM with an 'order receipt' charging me 47.99 GBP for a "Music Membership" purchased from "Thomas iPhone". I never bought this membership in the first place, I was asleep at that point and woke up at 10am. When I saw this I panicked and tried to click on the email below "Cancel and Manage Subscriptions" I was immediately sent to the main YouTube page. The email of the sender was nothing like the previous emails I received from purchases from the Apple Store and appeared very suspicious.

 

I immediately checked my apple ID and the last purchase was dating back on the 14.July 2016. I am not sure but I think it is a scam. I do not know what to do, I panicked and clicked "cancel and manage supscriptions" and I do not know if they hacked me or not. I'm running now a Virus Scan on my computer just to be sure.  I also reported the email as a spam to Microsoft.

Is there any way that Apple can check if my account has been hacked or if I am going to be charged this 47.99 GBP?

 

sincerely,

 

Katie

 

<Image Edited by Host to Remove Personal Information>

Posted on Sep 2, 2016 10:21 AM

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