HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

natasanata

Level 1 (8 points)

iPhone

Q: Can i on any way back all my photos?

My iPhone 6s plus was stolen with all my photos. When i open photos on my icloud, just there are photos from old one phone. Can i on any way back all my photos? It is really important for me. Thank you a lot.

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iPhone 6s Plus, null

Posted on Sep 3, 2016 11:18 AM

I have this question too

ShagCA

Level 4 (1,763 points)

iPad

Check iTunes software (if you have it installed) on your Mac computer. This may help:

Locate backups of your iPhone, iPad, and iPod touch - Apple Support

If backup does not exist, your photos are history. You can use this article to learn how to backup your (other) iPhone (not the stolen one, of course): How to back up your iPhone, iPad, and iPod touch - Apple Support

Posted on Sep 2, 2016 10:53 AM

Q: Can i on any way back all my photos?

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by ShagCA,

ShagCA Sep 2, 2016 10:37 AM in response to natasanata
Level 4 (1,763 points)

iPad

Sep 2, 2016 10:37 AM in response to natasanata

Did you back it up to a computer? That's the only way to get some of them back.
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by javaliga,

javaliga Sep 2, 2016 10:40 AM in response to natasanata
Level 4 (3,175 points)

iCloud

Sep 2, 2016 10:40 AM in response to natasanata

If the photos from your new phone were not backed up and/or you were not using iCloud Photo Library, then I'm afraid there is not much you can do now. You should follow the steps in this article:

If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
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by natasanata,

natasanata Sep 2, 2016 10:46 AM in response to ShagCA
Level 1 (8 points)

iPhone

Sep 2, 2016 10:46 AM in response to ShagCA

If you think did I connect my iphone with usb on my mac before, i did, but i am not sure did i make back up. How i can check that? Sorry i dont know anything about that, that is reason i ask on this way. :/
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by KiltedTim,

KiltedTim Sep 2, 2016 10:49 AM in response to natasanata
Level 9 (54,809 points)

iPhone

Sep 2, 2016 10:49 AM in response to natasanata

If you did not have iCloud backups turned on, then it will back up to your computer every time you sync the phone with iTunes on your computer. Just plugging it in isn't enough. You have to set it up to sync with it.
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by ShagCA,Apple recommended

ShagCA Sep 2, 2016 10:53 AM in response to natasanata
Level 4 (1,763 points)

iPad

Sep 2, 2016 10:53 AM in response to natasanata

Check iTunes software (if you have it installed) on your Mac computer. This may help:
Locate backups of your iPhone, iPad, and iPod touch - Apple Support

If backup does not exist, your photos are history. You can use this article to learn how to backup your (other) iPhone (not the stolen one, of course): How to back up your iPhone, iPad, and iPod touch - Apple Support
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HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Q: Can i on any way back all my photos?

All replies Helpful answers

by ShagCA,

by javaliga,

by natasanata,

by KiltedTim,

by ShagCA,Apple recommended

All replies

Helpful answers