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Helpful answers
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Sep 2, 2016 11:32 AM in response to donnad3322by Diana.McCall,Do you have two-step verification enabled for your Apple ID? You need to get the verification code from your trusted device.
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Sep 2, 2016 11:52 AM in response to Diana.McCallby donnad3322,2 Step yes, got verification code entered everything they asked for, removed device and added back on, still won't accept me into iMessage! No problem with my iPhone!