Laptopdog 78

Level 1 (64 points)

Apple TV

Q: Apple TV 4 turning itself off

We have two Apple TV 4s but one of them keeps randomly flicking itself off and then comes back on.

This can be once an hour or ten times an hour, it is so random.

I have checked plugs and connections etc.

Any ideas or is it faulty?

Thanks.

iMac, OS X Mavericks (10.9.2)

Posted on Sep 2, 2016 12:17 PM

I have this question too

Q: Apple TV 4 turning itself off

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Helpful answers

by Winston Churchill,

Winston Churchill Sep 2, 2016 12:20 PM in response to Laptopdog 78
Level 10 (103,341 points)

Apple TV

Sep 2, 2016 12:20 PM in response to Laptopdog 78

Try it in another location and see if the problem persists.
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by JimmyCMPIT,

JimmyCMPIT Sep 2, 2016 12:21 PM in response to Laptopdog 78
Level 5 (6,819 points)

Mac OS X

Sep 2, 2016 12:21 PM in response to Laptopdog 78

check the power connection on both ends of the power plug and try in a different outlet
failing that update the OS and if that does not correct it reset the unit to factory state.
Restore your Apple TV to its factory settings - Apple Support
after that it's possible the unit is faulty.
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