IzezMom

Q: How can I stop my iPad mini from overheating?

I just had to replace my 1-year-old iPad mini that suddenly died ... shortly after the warranty period ended.  I brought it to 3 separate places and no one could revive it or explain what happened aside from the fact that when they plugged it into the power source, they told me that it seemed to get unusually warm quickly.  I have a brand new iPad mini and it seems to be getting warm very quickly.  How can I determine if this is a serious problem?  What can I do to avoid overheating?

iPad Mini, null

Posted on Sep 2, 2016 1:00 PM

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Q: How can I stop my iPad mini from overheating?

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  • by MichelPM,

    MichelPM MichelPM Sep 2, 2016 1:09 PM in response to IzezMom
    Level 6 (13,626 points)
    iPad
    Sep 2, 2016 1:09 PM in response to IzezMom

    Are you using an Apple charging block/adapter or some third party charging block/adapter?

  • by IzezMom,

    IzezMom IzezMom Sep 2, 2016 1:11 PM in response to MichelPM
    Level 1 (4 points)
    iPad
    Sep 2, 2016 1:11 PM in response to MichelPM

    With both the old and new, I use the original charging block that came with them.  They are different style charging blocks.

  • by MichelPM,

    MichelPM MichelPM Sep 2, 2016 1:39 PM in response to IzezMom
    Level 6 (13,626 points)
    iPad
    Sep 2, 2016 1:39 PM in response to IzezMom

    Just to confirm, are these genuine square Apple charging blocks

    If you purchased a Mac Mini from Apple, the charging blocks should be the same or similar.

    Somewhere written on the charge block, in light colored type, should tell you what wattage the charger is, either a 10W or a 12W  Apple charger.

    The only way the Mac Mini would overheat during charging is if you are not using a genuine Apple charge block/transformer or the Apple charger maybe malfunctioning or is defective and you may need a new one.

    Are you using the new Apple charging block with the new iPad Mini that you received?

    How warm does this new iPad Mini get?

  • by Briansyddall,

    Briansyddall Briansyddall Sep 2, 2016 1:52 PM in response to IzezMom
    Level 6 (8,090 points)
    Apple Watch
    Sep 2, 2016 1:52 PM in response to IzezMom

    Hi

    If it get very warm make an appointment at apple store .

    Cheers

    Brian

  • by SergZak,

    SergZak SergZak Sep 2, 2016 1:52 PM in response to MichelPM
    Level 5 (7,294 points)
    iPad
    Sep 2, 2016 1:52 PM in response to MichelPM

    To add...the original iPad mini (1st gen) came with the smaller 5 watt USB charger. The mini 2, 3 & 4 comes with the 10 watt USB charger.

     

    If you're truly looking to keep the iPad mini as cool as possible, avoid using a case while using it or totally remove the iPad from the case while charging...not very practical but if you're looking to keep it as cool as possible, it's an option. Cases will tend to hold the heat in rather than letting it dissipate naturally through the aluminum back.

  • by IzezMom,

    IzezMom IzezMom Sep 2, 2016 2:11 PM in response to MichelPM
    Level 1 (4 points)
    iPad
    Sep 2, 2016 2:11 PM in response to MichelPM

    The chargers came sealed in the box with the iPads when I purchased them.  The iPad that died had the old style charger, and the new iPad has the new style charger.  I have turned off the iPad as soon as I've noticed it heating up beyond what I'd consider a normal operating temperature so I don't know how much warmer it will get.  I've noticed that it gets warm both when it is charging, as well as when it is in use and not plugged in.

  • by IzezMom,

    IzezMom IzezMom Sep 2, 2016 2:12 PM in response to Briansyddall
    Level 1 (4 points)
    iPad
    Sep 2, 2016 2:12 PM in response to Briansyddall

    I bought both of them through my cellular provider.  Do I bring it back to them or is there a different location?

  • by IzezMom,

    IzezMom IzezMom Sep 2, 2016 2:18 PM in response to SergZak
    Level 1 (4 points)
    iPad
    Sep 2, 2016 2:18 PM in response to SergZak

    So, are the iPads not intended to have cases?  If I don't have it in a case when charging or in use, then I basically wouldn't use the case at all.  Is there a difference in cases, where some are designed to better release heat?  Now that you mention it, I had to switch cases about 6 months ago because one of the tabs broke off.  The old case had a thinner back and I don't remember having the same issues with overheating.  Or, it could just be that I hadn't considered the impact of the fluctuating temperature and so I didn't pay as much attention.

  • by SergZak,

    SergZak SergZak Sep 2, 2016 4:41 PM in response to IzezMom
    Level 5 (7,294 points)
    iPad
    Sep 2, 2016 4:41 PM in response to IzezMom

    IzezMom wrote:

     

    So, are the iPads not intended to have cases?

    That all depends on the user. I didn't use a case at all with my first iPad 3 but used only the Smart Cover (which covers only the screen) and placed the iPad upside-down on the Smart Covered screen when putting it down.

     

    I'll assume most devices are in a case of some type though. It's known that iPads can get warm with normal use but can get hot at times, especially when charging. Having it in a case simply allows more heat to build up rather than dissipating. No one here can tell you to use a case or not to use a case. My suggestion of removing the device from the case was simply that...a suggestion if you want to keep the device as cool as possible, especially when charging.

  • by MichelPM,

    MichelPM MichelPM Sep 2, 2016 6:10 PM in response to SergZak
    Level 6 (13,626 points)
    iPad
    Sep 2, 2016 6:10 PM in response to SergZak

    I don't know about your experiences with iPads, but none of my current iPads (1, 2, 3 and Pro and iPod Touches 2 and 6) ), all of my iPads in a case (except my iPad 1), and they never got too hot to be concerned about.

    Even still plugged in during use they never got too hot to handle or touch or use.

    All of my iDevices to date, even my 10 month old large iPad Pro, run fairly cool with no noticeable increase in heat.

    The only exception was my first, original iPad, that one had no case on it at all and about a month before my AppleCare expired, one night that original iPad got waaay toooo hot when it was charging overnight and both the original iPad and its charge block got very hot (too hot to touch either devices) and put a nice hairline crack all the way across the screen.

    Apple did confirm that something was seriously defective and gave me a replacement iPad 1 that I am still using after over 5 years, now.

     

    The OP is having abnormal heat issues with her particular iPad Minis.

  • by MichelPM,Helpful

    MichelPM MichelPM Sep 2, 2016 7:59 PM in response to IzezMom
    Level 6 (13,626 points)
    iPad
    Sep 2, 2016 7:59 PM in response to IzezMom

    I think there is something wrong with these iPads from your cellular carrier.

    I have only had one heat issue with my very first iPad 1 over 5 years, ago.

    It was a heat issue very similar to yours, now, and my iPad got soo hot from charging and the charger, itself was just as hot and it put a wide, full length heat crack in my iPad 1 screen.

    Instead of bringing these iPad Minis back to your cellular carriier, I would find where your nearest Apple Store is and bring them there to see if Apple directly will give you a better replacement/refurb iPad Mini.

    It is possible that your cellular carrier maybe carrying a defective batch of iPads or a bad batch of refurbished iPad models that they maybe selling on spec or for promotion.

    I would just deal with Apple with your iPad Mini issue.

    If an Apple Store is too far away from where you live, you can contact Apple directly at 1-800-MYAPPLE and ask for sales or customer support service and calmly explain the heat issues you are having with both the iPad Minis and see if Apple, directly, will offer you another free replacement iPad.

    If you have to, if no joy from the first Apple employee you speak to, calmly ask for the next higher level customer service employee and calmly re-explain your iPad Mini issues to that new Apple customer employee.

    If you need to, keep moving up the Apple customer service chain until both you and Apple reach an amicable resoultion/solution to your iPad Mini issues.

     

    Good Luck!

  • by Jonathan UK,Apple recommended

    Jonathan UK Jonathan UK Sep 3, 2016 2:43 AM in response to IzezMom
    Level 7 (30,168 points)
    Apple Watch
    Sep 3, 2016 2:43 AM in response to IzezMom

    Hi

     

    Apple advises that charging your iPad mini when it is in certain styles of cases may generate excess heat, which can adversely affect the battery's capacity. If you notice that your iPad mini gets hot when you charge it, Apple advises that you should remove it from the case first:

     

     

    Also note the information here:

     

     

    If you then remain concerned that your iPad mini becomes unusually warm, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having it and your power accessories checked and, if recommended by Apple, serviced under warranty:

     

  • by SergZak,

    SergZak SergZak Sep 3, 2016 2:37 PM in response to MichelPM
    Level 5 (7,294 points)
    iPad
    Sep 3, 2016 2:37 PM in response to MichelPM

    I have very extensive iPad and iPhone use. The OP's initial question was "How can I stop my iPad mini from overheating?". I was merely providing a possible way to do that by suggesting that the case being used may be a contributing factor...easiest way I know how to eliminate that factor is to remove the iPad from the case.