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All replies
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Helpful answers
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Nov 29, 2015 8:38 PM in response to xJokby It's me Luigi,Have you tried going through all of the steps in this link: Use a third-party remote with your Apple TV - Apple Support ?
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Nov 29, 2015 8:40 PM in response to It's me Luigiby xJok,Yes, I have. There are no Up, down, right, left buttons on this remote.
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Nov 29, 2015 8:47 PM in response to xJokby It's me Luigi,Have you tried to find the info on pairing your remote on the LG website ?
If you can not find the info on the LG website, you could try contacting LG.
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Nov 30, 2015 1:25 PM in response to It's me Luigiby xJok,LG website no help whatever.
Thank you
Kok
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Nov 30, 2015 2:23 PM in response to xJokby It's me Luigi,You might get the help you are after by contacting LG here:
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Dec 1, 2015 2:56 PM in response to It's me Luigiby xJok,Thanks again. Had already tried both/ Although the OLED TV is great, their customer service/support is chaotic -- at best.
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Sep 2, 2016 2:29 PM in response to xJokby Marcel Rivard,Basically have the same problem, Remote has up/dn/left/right buttons, but AppleTV doesn't recognize them.. I see the light on the front of the AppleTV blink when I press the buttons (and that light stays out until I release the button), but nothing happens.. AppleTV claims it saw no IR signal..
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Sep 2, 2016 4:14 PM in response to Marcel Rivardby Diana.McCall,Hello. You may find that you can control ATV directly through the TV using HDMI-CEC. Provided the TV "connects" to ATV, the arrow, enter, and return buttons may work. With my Samsung TV, after it's been started by the ATV remote, I need to specifically select the "Apple TV" input so it says "Connecting to AnyNet device". AnyNet is Samsung's name for HDMI-CEC. Then the buttons I mentioned, and also Play and Pause work. I haven't found any equivalent for the Home button.