flight_test
Level 1 (4 points)
Mac OS X

Q: Export of Photos Slide Show results in jerky transitions

Did not have this issue prior to OS X El Capitan.

Re: Photos - Slide show transitions become jerky after export

 

Help, please !

iMac, OS X El Capitan (10.11.6)

Posted on Sep 1, 2016 11:23 AM

by CarlosP1228,Solvedanswer
CarlosP1228 CarlosP1228
Community Specialists
A:

Hello flight_test,


Thank you for using the Apple Support Communities. I know having an issue with exporting slideshows from Photos for OS X is not what you expect. Based on what you stated in your other thread and the troubleshooting already suggested, I would recommend testing in a new user on your Mac as this can figure out if unexpected behavior is related to user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.


How to test an issue in another user account on your Mac


You may also want to try exporting the slideshow in different definition (480p, 720p or 1080p) and seeing if that makes a difference with this issue:


Export photos, videos, and slideshows - Photos Help


Cheers!

Posted on Sep 2, 2016 3:04 PM

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flight_test

Q: Export of Photos Slide Show results in jerky transitions

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  • Helpful answers

  • by CarlosP1228,Solvedanswer

    CarlosP1228 CarlosP1228 Sep 2, 2016 3:04 PM in response to flight_test
    Community Specialists
    Sep 2, 2016 3:04 PM in response to flight_test

    Hello flight_test,


    Thank you for using the Apple Support Communities. I know having an issue with exporting slideshows from Photos for OS X is not what you expect. Based on what you stated in your other thread and the troubleshooting already suggested, I would recommend testing in a new user on your Mac as this can figure out if unexpected behavior is related to user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.


    How to test an issue in another user account on your Mac


    You may also want to try exporting the slideshow in different definition (480p, 720p or 1080p) and seeing if that makes a difference with this issue:


    Export photos, videos, and slideshows - Photos Help


    Cheers!

  • by flight_test,

    flight_test flight_test Sep 2, 2016 3:04 PM in response to CarlosP1228
    Level 1 (4 points)
    Mac OS X
    Sep 2, 2016 3:04 PM in response to CarlosP1228

    Many thanks, CarlosP1228 -

     

    The issue is now resolved !

     

    A comparison of the Login Items of the New User account to the (default) Normal Admin User Account revealed an apparent remnant of the VLC streamer App (that I thought had been uninstalled).

     

    Removing the VLC App from the Login Items of the Normal Admin User Account eliminated the Export issue entirely. 

    Slide Transitions are now smooth in all Themes and in 1080p. 

     

    Apple Support Communities are a wonderful resource.

     

    Yay !