edwardswill

Q: Bluetooth randomly stopped working?

Hi all, I have a mid-2014 Retina MacBook Pro. Today, my bluetooth just quit working. I cannot connect any device to my Mac using bluetooth. Every time I try, the device will connect but will then disconnect after ~20 seconds. I have tried the following:

-reset SMC and PRAM

-cycle bluetooth on and off

-reset the bluetooth module

-remove all bluetooth devices

-delete bluetooth plist files

-turn off "handoff" in system preferences

-turn bluetooth devices on and off

-update OS

-restart computer

 

None of these things have helped the situation - it remains exactly the same. I ran Apple Diagnostics and no bluetooth hardware issues were reported. I'm completely out of ideas but I need this fixed. I just don't understand how it can be working perfectly fine one day and then just stop.

 

Any suggestions would be greatly appreciated!

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on Sep 2, 2016 2:49 PM

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Q: Bluetooth randomly stopped working?

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