Q: Remove old Apple ID
My App Store, Won't let me update my apps.. It says I need my old Apple ID and I haven't used that ID in a long time.. And I made a new Apple ID a few months ago.. And my App Store is the only thing giving me problems.. I do not know my old Apple IDs password.. I used a friends email.. And I no longer communicate with them and I have no way of getting the password.. And I would like to remove the old Appls ID account.. So I can continue using my new one.. Please and thank you..
iPhone 6, iOS 9.3.5
Posted on Sep 2, 2016 5:35 PM
Apple is like a big bank vault. Each Apple ID is like a lock box in the vault. You cannot mix up the lock boxes, so each Apple ID can ONLY have the stuff that was downloaded with that Apple ID.
Here's the deal: you have stuff on your phone that was downloaded under Apple ID #1. Now, you're using Apple ID #2. That means all the stuff that was downloaded under Apple ID #1 can no longer be updated or re-downloaded.
To make Apple ID #2 the one that you use all the time and to make it so that Apple ID #1 never pops up again, you'll have to make a choice: you can completely erase the phone and start over with Apple ID #2, or you can continue having trouble with Apple ID #1 popping up.
If you decide to start over, you can follow these directions: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support
If you decide NOT to start over, you'll have to put up with Apple ID # 1 forever.
Posted on Sep 15, 2016 1:21 PM