Cierrabivens

Q: Remove old Apple ID

My App Store, Won't let me update my apps.. It says I need my old Apple ID and I haven't used that ID in a long time.. And I made a new Apple ID a few months ago.. And my App Store is the only thing giving me problems.. I do not know my old Apple IDs password.. I used a friends email.. And I no longer communicate with them and I have no way of getting the password.. And I would like to remove the old Appls ID account.. So I can continue using my new one.. Please and thank you..

iPhone 6, iOS 9.3.5

Posted on Sep 2, 2016 5:35 PM

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Q: Remove old Apple ID

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  • Helpful answers

  • by Winston Churchill,Apple recommended

    Winston Churchill Winston Churchill Sep 2, 2016 5:45 PM in response to Cierrabivens
    Level 10 (103,805 points)
    Apple TV
    Sep 2, 2016 5:45 PM in response to Cierrabivens

    Delete the apps and download/purchase them again using your ID

  • by Rysz,

    Rysz Rysz Sep 2, 2016 5:47 PM in response to Cierrabivens
    Level 7 (20,507 points)
    iTunes
    Sep 2, 2016 5:47 PM in response to Cierrabivens

    You can't remove, delete, inactivate, close or merge Apple IDs. They're forever. You can just stop using them, but purchases with that ID will forever be tied to it. You'll have to purchase them again with the new ID.

  • by Cierrabivens ,

    Cierrabivens Cierrabivens Sep 13, 2016 10:18 AM in response to Rysz
    Level 1 (9 points)
    Apple TV
    Sep 13, 2016 10:18 AM in response to Rysz

    Why do I have to pay for them?

    They used to be free..

  • by King_Penguin,

    King_Penguin King_Penguin Sep 13, 2016 10:22 AM in response to Cierrabivens
    Level 10 (133,666 points)
    iTunes
    Sep 13, 2016 10:22 AM in response to Cierrabivens

    If they are still free you won't have to pay for them - you will just need to delete the apps from your phone and computer's iTunes library (if they are in both places) and download them from the App Store on your account

  • by Cierrabivens ,

    Cierrabivens Cierrabivens Sep 13, 2016 12:32 PM in response to King_Penguin
    Level 1 (9 points)
    Apple TV
    Sep 13, 2016 12:32 PM in response to King_Penguin

    Well, They used to be free & I don't know why there not free anymore & why I have to pay for them? Thats why I am having trouble with updating my apps & it's making my phone slow & wont let me use my Apple ID & Keeps asking for my old one that my friend set up for me.. I have no clue What the secerity questions/answers are.. & I don't know anything about the email either.. & I don't know how to get it to stop & let me upload my apps..

  • by King_Penguin,

    King_Penguin King_Penguin Sep 13, 2016 12:36 PM in response to Cierrabivens
    Level 10 (133,666 points)
    iTunes
    Sep 13, 2016 12:36 PM in response to Cierrabivens

    What is/isn't free ? Updates to apps are free to download. If the actual app is now a paid-for download then that can happen, a developer can change things.

     

    If those apps were downloaded by your friend's account then only his account can download their updates - all apps (and anything else downloaded from the iTunes stores) are permanently tied to the account that downloaded them. To get the apps linked to your account you will have to delete them from your device and download them using your account - if the apps are no longer free in the store you will have to pay to download them

  • by Stuart423,Solvedanswer

    Stuart423 Stuart423 Sep 15, 2016 1:21 PM in response to Cierrabivens
    Level 2 (208 points)
    Notebooks
    Sep 15, 2016 1:21 PM in response to Cierrabivens

    Apple is like a big bank vault. Each Apple ID is like a lock box in the vault. You cannot mix up the lock boxes, so each Apple ID can ONLY have the stuff that was downloaded with that Apple ID.

     

    Here's the deal: you have stuff on your phone that was downloaded under Apple ID #1. Now, you're using Apple ID #2. That means all the stuff that was downloaded under Apple ID #1 can no longer be updated or re-downloaded.

     

    To make Apple ID #2 the one that you use all the time and to make it so that Apple ID #1 never pops up again, you'll have to make a choice: you can completely erase the phone and start over with Apple ID #2, or you can continue having trouble with Apple ID #1 popping up.

     

    If you decide to start over, you can follow these directions: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings - Apple Support

     

    If you decide NOT to start over, you'll have to put up with Apple ID # 1 forever.

  • by Cierrabivens ,

    Cierrabivens Cierrabivens Sep 15, 2016 1:22 PM in response to Stuart423
    Level 1 (9 points)
    Apple TV
    Sep 15, 2016 1:22 PM in response to Stuart423

    Well, Ill have to be stuck with my #1 Apple ID.. I don't have money to buy the apps.. But, My friend set it up.. And I put the password in wrong to where it locked it up and I don't have any informatuon to fix it??

  • by King_Penguin,

    King_Penguin King_Penguin Sep 15, 2016 1:30 PM in response to Cierrabivens
    Level 10 (133,666 points)
    iTunes
    Sep 15, 2016 1:30 PM in response to Cierrabivens

    Contact iTunes Support - if they can confirm your id and that it's your account they should be able to re-enable it. You can contact iTunes Support via the 'contact us' link at the bottom right of every page.