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Helpful answers
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Sep 2, 2016 6:33 PM in response to loufromraleighby turingtest2,Which model of Apple TV do you have?
Check the relevant set up guide which you can find listed here: Apple TV support documents and user guides.
Look at the support document Get help with audio, video, or power on Apple TV - Apple Support.
tt2
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Sep 2, 2016 6:37 PM in response to turingtest2by loufromraleigh,HHow do I tell which Apple TV I have
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by Winston Churchill,Sep 2, 2016 10:57 PM in response to loufromraleigh
Winston Churchill
Sep 2, 2016 10:57 PM
in response to loufromraleigh
Level 10 (103,346 points)
Apple TVYour Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.