Mac OS X
Q: Admin password not working for shutdown
Hi,
When I try to shutdown my Macbook Pro (mid 2011) with multiple users logged in, I am asked to fill in admin name and password. I know the admin name and password but the computer does not accept it and keeps asking for admin name and password again and again. I have tried to change the password under System Preferences/Users & Groups, also tried to reset the admin password by using my apple ID or master password but it did not help. Any further recommended steps, which I could try?
Thank you
O.
MacBook Pro, OS X El Capitan (10.11.4)
Posted on Apr 24, 2016 5:53 AM