Kerr.te2
Level 1 (12 points)
Mac OS X

Q: Page occupying my MacBook Air won't go away. Instructs me to call for Online Support for MAC. Virus? How do I get rid of it?

Page I access through Safari won't go away. Instructs me to call a phone number for ""Online Support for MAC.""  Virus? How do I get rid of it?  Can't use Safari at all.

MacBook Air, OS X Yosemite (10.10.5)

Posted on Sep 3, 2016 5:24 AM

by stedman1,Solvedanswer
stedman1 stedman1
Level 9 (73,161 points)
Apple Watch
A:

Force quit Safari, then restart Safari while holding the shift key.

Phony "tech support" / "ransomware" popups and web pages

Posted on Sep 3, 2016 5:34 AM

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Kerr.te2

Q: Page occupying my MacBook Air won't go away. Instructs me to call for Online Support for MAC. Virus? How do I get rid of it?

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