Q: Order invoice
Hi, I received an email from Apple-support with an invoice for Music Membership purchased from someone else iPhone, what should I do?
Posted on Sep 3, 2016 9:48 AM
You are sure that it was a genuine email from Apple and not a phishing attempt trying to get your account and payment details ?
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
Viewing your account's purchase history : See your purchase history in the iTunes Store - Apple Support
If it's a genuine email and it shows on your account's purchase history, and no else has access to your account or devices/computers, then contact iTunes Support : https://support.apple.com/contact . And change your account's password http://appleid.apple.com ( What to do after you change your Apple ID email address or password - Apple Support).
If it is a phishing email you could forward it to Apple : reportphishing@apple.com , and then delete it.
Posted on Sep 3, 2016 9:51 AM