HT204106: If your Apple ID is locked
Learn about If your Apple ID is locked
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All replies
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Helpful answers
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Sep 3, 2016 10:46 AM in response to msktennby King_Penguin,Depends upon why it's been disabled. If for security reasons then resetting the password might fix it : If your Apple ID has been locked - Apple Support
You might then need to log out and back into the account wherever you're using it : What to do after you change your Apple ID email address or password - Apple Support
If that doesn't fix it, or if it's a different reason, contact iTunes Support : https://www.apple.com/emea/support/itunes/contact.html or use the 'contact us' link at the bottom right of every page on here