Q: How do you stop getting email notifications from Apple Support Communities?

You are NOT following any CONTENT or PLACES - but you ARE following several top posters

1. click on your username at top left of any page when logged in
2. choose "Manage Subscriptions" on the panel that appears
3. choose [People]
4. click "Following" so that they change to "Follow" OR disappear from the list

Check in with the preferences page https://discussions.apple.com/user-preferences!input.jspa.

It may help to turn the option for Content I'm following on, scroll down the page and hit Save, then turn the option off and hit Save once more.

Any messages already queued up for delivery are still going to come through but it should stop new ones.

tt2

This confused me a tad...

kantoterrorist wrote:

hi...I'm currently being bombarded by emails from Apple Support Communities. I've set my email preferences to "off" but still am receiving emails...what should I do?

... my reading of that statement I understood to mean that your suggestion had already been performed - AND the emails still keep coming!

maybe they forgot to [SAVE] after flipping the switch(es) ??

The save button is a long way down the screen, so it is possible that someone might change the setting and assume that is all they have to do, but if you go back and check and it says that email is off you would expect it to be so. Over on ES-ASC my preferences were set to off but I was still getting mail until I turned it on and then turned it off again. Perhaps some back end switch gets confused in World of Jive sometimes and what it reports the setting as being to the end user isn't that same as the information held by the mailing system.

If in doubt turn it off and on again, or in this case turn in on and off again.

tt2

Indeed, mi amigo

since we are taking turns preaching to the choir ...

As I understand things, Jive has two DBs, one for content and one for 'user data'.

Each of us has a DB 'record' - think of it as a 'row' in a spreadsheet.

The 'columns' of the spreadsheet are everything there is to know about our user account - including preferences of all sorts

What we "see" when we visit our prefs page is displayed "from" those record item values - On or Off switch positions for example (true or false - a '1' or a '0')

(but as you demonstrated in your ES-ASC prefs, that is not always true is it?)

As with MANY things of this nature in all 'settings' related issues on ANY device(its OS) or app, toggling very often helps by putting a NEW value in the record item

I think it is a case of NO [Save] of the prefs + following all those fine folks

Argh! I woke to a 1,000+ emails, and yet my preferences page says following email is off!

I played with the buttons yesterday to take screenshots. I can only assume that the state of your choice is stored independently of whether or not it has been applied, which is mighty confusing. And I was sure I hit save!

tt2

[chuckle]

No good deed goes unpunished.

Did you do any investigation into the "where, what, when" of the posts of which you were being notified?

All new? All old (some 'queue' that did not get 'cleared' at one time)?

Is it too late because you Trashed and Emptied?

As far as I can tell it was all activity in the 41 communities I follow, or any active threads I'm following that are outside of that between whenever I took that screenshot and when I noticed this morning and turned email off again.

tt2

ÇÇÇ <= confused

IF you would expect 41 places + all other following threads activity, that would be a "lot", but not a 1000+

What was the nature of the ones you "would NOT expect"

(this seems like a case that could be understood by your evidence)

1,012 messages delivered between 14:07 yesterday and 11:00 today!

Using iPhone has a particularly high turnover of posts.

tt2

It seems like you are actually "justifying" the numbers (???)

That's what*, when & where

* What ABOUT these is UNexpected

- timestamps of when they were posted?

- have you previously received these notices and these are REPEATS?

Is it possible that this is a SNAFU of your email PROVIDER?

You would have to see if there are any emails from OTHER senders sprinkled in.

I have seen this 'deluge' from Yahoo in the past...

If memory serves, it has happened about once every 6 months - like some "housecleaning" effort was triggered.

I turned on the fire hose. I turned it off. There is nothing unexpected in the messages themselves or the volume. I obviously failed to make absolutely certain my email preference was selected and saved after temporarily changing it. I don't normally have email enabled because I'm subscribed to many forums and individual threads. I prefer to review activity online using the various views at my disposal such as the magic twangers or /content.

tt2

Gadzooks!

Elementary my Dear Watson.

You do NOT normally receive notices!

This tells us that the deluge is NORMAL - since 41 places + all other following could easily account for the volume 'overnight'

It MUST be that switching OFF AGAIN did not SAVE - whether by human error or by system error