Q: My wireless keyboard keeps typing weird characters.
I took it to the Genius bar and they ran all sorts of test, said the system was very slow. They kept it for a few days and checked a few other things. They wiped the machine and then made me reload from a backup. That seemed to help for a little bit but now its back! I tried replacing the keyboard but that did not solve the problem.
I am wondering if there is something running in the background messing it up.
I do occasionally get an "alert detector" pop up could this be the problem;
I have a Late 2002 Mac Mini Running the latest OS X El Capitan 10.11.6
I just ran EtreCheck....can anyone help!
Thanks
Wendy
EtreCheck version: 3.0.3 (307)
Report generated 2016-09-03 14:12:46
Download EtreCheck from https://etrecheck.com
Runtime 3:44
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
my keyboard keeps typing weird characters
Mac mini (Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
Mac mini - model: Macmini6,1
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Intel HD Graphics 4000
EW24T8FW 1920 x 1080 @ 60 Hz
OS X El Capitan 10.11.6 (15G1004) - Time since boot: about one day
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (327.88 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Apple, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Seagate FA GoFlex Desk 2 TB
EFI (disk1s1) <not mounted> : 210 MB
FreeAgent GoFlex Drive (disk1s2) /Volumes/FreeAgent GoFlex Drive : 2.00 TB (1.77 TB free)
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
/System/Library/Extensions
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1 - 2016-09-02) [Support]
[not loaded] 7 Apple tasks
[loaded] 152 Apple tasks
[running] 79 Apple tasks
[failed] com.apple.Kerberos.digest-service.plist (2016-02-09)
[not loaded] 47 Apple tasks
[loaded] 155 Apple tasks
[running] 88 Apple tasks
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-12) [Support]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]
[running] com.epson.ecrp.launcher.plist (2015-06-28) [Support]
[loaded] com.epson.esua.launcher.plist (2016-03-28) [Support]
[running] com.epson.eventmanager.agent.plist (2014-09-21) [Support]
[loaded] com.epson.scannermonitor.plist (2015-12-16) [Support]
[running] com.motive.alertDetectorHost.plist (2016-02-10) [Support]
[running] com.motive.userAgent.plist (2016-02-10) [Support]
[loaded] com.adobe.ARMDC.Communicator.plist (2016-07-12) [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-12) [Support]
[loaded] com.adobe.fpsaud.plist (2016-06-28) [Support]
[running] com.fitbit.fitbitd.plist (2012-03-30) [Support]
[running] com.motive.systemDaemon.plist (2016-02-10) [Support]
[failed] com.adobe.ARM.[...].plist (2014-06-20) [Support]
[running] com.adwarecleaner.hlprawc.plist (2016-08-19) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[failed] com.mackeeper.MacKeeper.Helper.plist (2016-04-15) [Support]
[running] com.pcv.hlpramcn.plist (2016-04-15) [Support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Shutterfly Desktop Uploader Application (/Applications/Shutterfly Desktop Uploader.app)
CricutLauncher Application (~/Library/Application Support/CricutDesignSpace/BRIDGE/CricutLauncher.app)
Default Browser: 601 - SDK 10.11 (2016-07-26)
npMotive: 1.0.0 - SDK 10.7 (2015-12-11) [Support]
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]
FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-08-10) [Support]
QuickTime Plugin: 7.7.3 (2016-07-26)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-10) [Support]
Mathematica: 10.0.0 - SDK 10.10 (2015-11-13) [Support]
NP_2020Player_IKEA: 5.0.94.1 - SDK 10.6 (2012-09-28) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-05) [Support]
CouponPrinter-FireFox_v2: 1.1.10 - SDK 10.6 (2013-09-09) [Support]
npCricutR: Unknown
JavaAppletPlugin: 15.0.1 - SDK 10.11 (2013-01-25) Check version
npBcsMcTcIO: Unknown (2013-11-09) [Support]
Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-13)
Flash Player (2016-06-28) [Support]
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 171.37 GB
Destinations:
FreeAgent GoFlex Drive [Local]
Total size: 2.00 TB
Total number of backups: 82
Oldest backup: 11/13/15, 5:57 PM
Last backup: 9/3/16, 2:02 PM
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 499.25 GB X 3)
1% fontd
1% mds_stores
0% mds
0% Shutterfly Desktop Uploader
0% mdworker(7)
586 MB kernel_task
262 MB BitdefenderVirusScanner
115 MB com.apple.WebKit.WebContent(2)
106 MB mdworker(7)
78 MB Safari
175 MB Free RAM
3.83 GB Used RAM (711 MB Cached)
69 MB Swap Used
Sep 2, 2016, 06:00:20 PM Self test - passed
Sep 2, 2016, 03:15:47 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-02-151547_[ redacted].cpu_resource.diag [Details]
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Mac mini (Late 2012), OS X El Capitan (10.11.6)
Posted on Sep 3, 2016 11:24 AM