praveenspb

Q: Safari address bar and selection is freezing in OS x 10.11.6

Hi, Someone please help. Last 2 days if i open Safari and working for sometime, then suddenly Safari address bar and links are freezing. i have tried below steps, but no improvements.

1. Refresh web page and tried to select address bar to type. Not possible to type

2. Shutdown and Power ON Macbook by pressing CMD+OPT+P+R keys and restarted. Still issue not resolved.

3. Safari --> Preferences --> Search --> unselect all the check boxes. Not resolved.

4. Safari --> Preferences --> Security --> Uncheck Allow WebGL. Still not resolved.

5. Clear History --> Quit Safari --> Reopen Safari. It is working. But after some time same issue is happening.

 

Please help to resolve this issue.

Model : Macboon PRO 13inch Early 2015

Software : OS X 10.11.5

Safari Ver. : 9.1.2 (11601.7.8)

 

Regards,

Praveen

MacBook Pro, Mac OS X (10.0.x), Installed Win 7 PRO with parallel 7

Posted on Sep 3, 2016 8:39 AM

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Q: Safari address bar and selection is freezing in OS x 10.11.6

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  • by Eric Root,

    Eric Root Eric Root Sep 3, 2016 10:22 AM in response to praveenspb
    Level 9 (69,881 points)
    iTunes
    Sep 3, 2016 10:22 AM in response to praveenspb
  • by praveenspb,

    praveenspb praveenspb Sep 3, 2016 5:46 PM in response to Eric Root
    Level 1 (4 points)
    Safari
    Sep 3, 2016 5:46 PM in response to Eric Root

    Hi Eric,

    I have tried also those steps before posting question.

    My problem is intermittent. When i was working in Safari, suddenly this issue happens.

    If i restart safari then this issue will be resolved. But again after sometime this issue appears.

  • by Eric Root,

    Eric Root Eric Root Sep 4, 2016 6:30 AM in response to praveenspb
    Level 9 (69,881 points)
    iTunes
    Sep 4, 2016 6:30 AM in response to praveenspb

    Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items.  Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library./Caches/com.apple.Safari/Cache.db and move it to the trash.

     

    Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

     

    Safari Corruption       See post by Linc Davis