HT205444: About Apple TV (4th generation) software updates
Learn about About Apple TV (4th generation) software updates
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Helpful answers
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Sep 3, 2016 8:32 PM in response to Robinsonby vazandrew,Make sure DNS is set to auto (settings - general - networl)
Try Ethernet
Test on another network
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Sep 3, 2016 8:42 PM in response to vazandrewby Robinson,- DNS is set (not completely sure I understand this requirement)
- Ethernet v WiFi is same result
- Only one network in my home.
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Sep 3, 2016 8:51 PM in response to Robinsonby vazandrew,DNS has to be set to auto, if it has been set manually then that will cause an issue
If you haven't yet done so restart Apple TV and router
You would be taking the unit to another location to test on that network, or to Apple