Tantimongoose

Q: Itunes backup error message: Attempting to copy to the disk "Mackintosh Hd" failed. A duplicate file name was specified

Trying to sync and backup my ipad in itunes (ipad air 1 and most up to date ios and Osx operating systems) I get the error message: " Attempting to copy to the disk "Macintosh HD" failed. A duplicate file name was specified"

Backing up this ipad to this mac has always worked in the past and I am still successfully able to back up my iphone to the same mac without this error message.

iPad, iOS 4.3.3

Posted on Sep 3, 2016 10:27 PM

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Q: Itunes backup error message: Attempting to copy to the disk "Mackintosh Hd" failed. A duplicate file name was specified

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  • by jameson.h,

    jameson.h jameson.h Sep 4, 2016 2:40 PM in response to Tantimongoose
    Community Specialists
    Sep 4, 2016 2:40 PM in response to Tantimongoose

    Hi Tantimongoose,

    It looks like you're getting an error when trying to backup your iPad to your Mac. From what the error message says, there might be an iPad backup file saved in iTunes with the same file name as the new iPad backup that you are trying to create. What you can try to do is remove any older iPad backups that you do not need and try it again. Alternatively, you can use iCloud to backup your devices. Please check out the links below to learn how to manage your iOS backups on your Mac and backup with iCloud

     

    Locate backups of your iPhone, iPad, and iPod touch

    How to back up your iPhone, iPad, and iPod touch

     

    This should have your backup running smooth as you expect it to. Thanks for using Apple Support Communities to post your question. Have a nice day.