LexiWright
Level 1
(4 points)
iPhone
Q: Tried restoring, but the screen has gone black
About 4 days ago, my phone went off and wouldn't come back on, I tried holding the home and on/off button down trick etc, and nothing happened, I was just getting the Apply logo...I have just plugged my phone into the Mac to restore it, I went to iTunes, and clicked everything I was supposed to to start the restore, and my phone won't even display the Apple logo now, what do I do?!
iPhone 4S
by Jan Hedlund,Apple recommended
Jan Hedlund
Level 6
(9,869 points)
If you have tried all the steps in If your iPhone, iPad, or iPod touch won't turn on - Apple Support, you may want to contact Apple for service. With a black screen, it could possibly be something like a power/battery issue.
