Ingeborg12

Q: IPad activation lock

My mother's Ipad does now have an activation lock that persists even if I turn it off and on. I don't know exactly what happened when this occurred. Thus, the current state is that I cannot unlock it even though we have the Apple-ID, can login online at web browser, have the right password, and so on. It insists on a statement that this Apple-ID cannot be used to unlock the Ipad. The Ipad never had another owner and there never has been another Apple-ID in use. Thus, I am not sure what to do with this information now. Please provide some ideas how to solve this issue.

iPad Mini

Posted on Sep 3, 2016 1:57 PM

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Q: IPad activation lock

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