Ccc49C
Level 1 (4 points)
iPad

Q: Receiving blank emails

FFor the past few months, I am often seeing blank emails in my A Inbox that say 'No Sender'.  Any idea why?  Shouod note the dates are from 1969...many years before I even had my iPad 3.

iPad (3rd gen) Wi-Fi

Posted on Sep 4, 2016 8:04 AM

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Ccc49C

Q: Receiving blank emails

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  • by elcpu,

    elcpu elcpu Sep 4, 2016 8:18 AM in response to Ccc49C
    Level 6 (15,584 points)
    Photos for Mac
    Sep 4, 2016 8:18 AM in response to Ccc49C

    Try resetting your Mail Account. First close your Mail App completely from the app switcher window by double clicking the Home button and swiping up the Mail preview pane until it disappears from the screen. Then go to Settings > Mail, Contacts, Calendars > locate your email provider, click on the account and swipe to Delete. Then restart the device. Then go back to Settings > Mail… and add the account again.


    If that does not help try a System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data if possible. Try restoring from backup first and testing it. If it does not help, you may have to restore as New and reconfigure from scratch as the backup could be corrupted. For this reason it is important to have your photos and data saved separately from the backup. Here are the steps for a Restore:

    https://support.apple.com/en-us/HT201252


  • by Csound1,

    Csound1 Csound1 Sep 4, 2016 8:19 AM in response to Ccc49C
    Level 9 (50,108 points)
    Desktops
    Sep 4, 2016 8:19 AM in response to Ccc49C

    Is this an Imap or POP3 account (who provides it)

  • by Diana.McCall,

    Diana.McCall Diana.McCall Sep 4, 2016 9:47 AM in response to Ccc49C
    Level 4 (2,825 points)
    Apple TV
    Sep 4, 2016 9:47 AM in response to Ccc49C

    Have you configured any type of automated message, like from a router or other device? If so, it may be badly configured.