Q: Photo Library has photos stuck
I am trying to remove photos from my photo library. My iPhone shows 8 photos, my iMac shows 8 photos. when I open iCloud in settings it tells me the 8 photos are taking up 32 gig of space. I log on through safari browser to cloud.com and open up the photos web app and it shows me that there are 32,000 pictures and videos. I try to delete these and it tells me there is a server error.
Last time I had this problem I spent almost 1 year working with tech support to try and fix this problem and they had no solution. The only way I fixed it was creating a whole new iCloud account and deleting the old one (Which I do not want to do this time)
Anybody have any luck with finding a solution to this?
iPhone 6, iOS 9.3.5
Posted on Sep 4, 2016 9:42 AM
