Walt

Q: Episodic kernel panic crash.

I Have episodic kernel panic events that trigger a crash and restart of the computer. I am running OS X 10.10.5 Yosemite. I did a recent permissions repair and got the message,"SUID file 'System/Library/Core...as been modified and will not be repaired.'" I hovered over the line and the missing portion of the message was, "Services/Remote Management/ARDAgent.app/Contents/MacOS/ARDAgent h(as)." Does anyone know what this means, what the SUID file should contain, and whether this relates to the episodes of kernel panic crashes I am experiencing?

 

Any help is appreciated.

MacBook Pro, OS X Yosemite (10.10.5), iPhone 3GS, iOS 6.0

Posted on Sep 2, 2016 7:23 AM

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Q: Episodic kernel panic crash.

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  • Helpful answers

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  • by Eric Root,Helpful

    Eric Root Eric Root Sep 2, 2016 11:49 AM in response to Walt
    Level 9 (69,813 points)
    iTunes
    Sep 2, 2016 11:49 AM in response to Walt

    Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information

  • by Eric Root,

    Eric Root Eric Root Sep 2, 2016 11:55 AM in response to Walt
    Level 9 (69,813 points)
    iTunes
    Sep 2, 2016 11:55 AM in response to Walt

    I think you can ignore the error. You can check below.

     

    Disk Utility – Permission Errors you can ignore

  • by Walt,Helpful

    Walt Walt Sep 2, 2016 11:59 AM in response to Walt
    Level 1 (43 points)
    Mac OS X
    Sep 2, 2016 11:59 AM in response to Walt

    I have run the program and copied to clipboard the result.

    EtreCheck version: 3.0.3 (307)

    Report generated 2016-09-02 14:36:47

    Download EtreCheck from https://etrecheck.com

    Runtime 4:27

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Remove] links to remove adware.

     

    Problem: Computer is restarting

     

    Hardware Information: ⓘ

        MacBook Pro (15-inch, Mid 2010)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro6,2

        1 2.8 GHz Intel Core i7 CPU: 2-core

        4 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                2 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 36

     

    Video Information: ⓘ

        Intel HD Graphics

        NVIDIA GeForce GT 330M - VRAM: 512 MB

            Color LCD 1440 x 900

     

    System Software: ⓘ

        OS X Yosemite 10.10.5 (14F1912) - Time since boot: about 7 hours

     

    Disk Information: ⓘ

        HGST HTS721010A9E630 disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            MacBookPro 1TB HD (disk1) / : 998.98 GB (756.47 GB free)

                Core Storage: disk0s2 999.35 GB Online

     

        MATSHITADVD-R   UJ-898   ()

     

    USB Information: ⓘ

        Seagate Expansion 1 TB

            EFI (disk3s1) <not mounted> : 210 MB

            Boot OS X (disk3s3) <not mounted> : 134 MB

        Seagate FreeAgent Go 160.04 GB

            EFI (disk2s1) <not mounted> : 210 MB

            Powerbook Data (disk2s2) /Volumes/Powerbook Data : 159.70 GB (145.10 GB free)

        Logitech USB Receiver

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Internal Memory Card Reader

        Apple Inc. Apple Internal Keyboard / Trackpad

        Generic Mass Storage Device 32.1 MB

            ShomerYaar Levi (disk4s1) /Volumes/ShomerYaar Levi : 32 MB (30 MB free)

        Apple Computer, Inc. IR Receiver

        Apple Inc. Built-in iSight

     

    Gatekeeper: ⓘ

        Mac App Store and identified developers

     

    Adware: ⓘ

        ~/Library/LaunchAgents/pdfpronto.notification.plist

        ~/Library/Safari/Extensions/Kuklorest.safariextz

        ~/Library/Safari/Extensions/s1h2m3o4o5p6i.safariextz

        3 adware files found. [Remove]

     

    Unknown Files: ⓘ

        /System/Library/LaunchDaemons/com.apple.kdcmond.plist

            /usr/sbin/kdcmond -n -a

        One unknown file found. [Check files]

     

    Kernel Extensions: ⓘ

            /Library/Application Support/VirtualBox

        [loaded]    org.virtualbox.kext.VBoxDrv (5.0.10 - 2015-12-20) [Support]

        [loaded]    org.virtualbox.kext.VBoxNetAdp (5.0.10 - 2015-12-20) [Support]

        [loaded]    org.virtualbox.kext.VBoxNetFlt (5.0.10 - 2015-12-20) [Support]

        [loaded]    org.virtualbox.kext.VBoxUSB (5.0.10 - 2015-12-20) [Support]

     

            /Library/StartupItems/SymAutoProtect

        [not loaded]    com.Symantec.kext.SAVAPComm (12.1.1000 - 2011-12-13) [Support]

     

            /System/Library/Extensions

        [not loaded]    com.markspace.iokit.IOMissingSyncMassStorage (6.0.4 - 2016-09-02) [Support]

        [not loaded]    com.markspace.missingsync.palmos.classicseize (1.0.0 - 2016-09-02) [Support]

        [not loaded]    com.olympus.DSSBlockCommandsDevice (1.1.0 - 2016-09-02) [Support]

        [not loaded]    com.palm.ClassicNotSeizeDriver (3.2.1 - 2016-09-02) [Support]

        [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.4 (26840) - SDK 10.4 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraDIPSupport (1.0.0.7 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraFSRSupport (3.0.0.3 - SDK 10.6 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraHSRSupport (3.0.0.18 - SDK 10.6 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraIPDirect (1.1.5 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraQMISupport (1.0.1.0 - SDK 10.6 - 2016-09-02) [Support]

        [loaded]    com.sierrawireless.driver.SierraVSP (1.0.0 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.qmiNetDriver (1.0 - SDK 10.6 - 2016-09-02) [Support]

     

            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 (26840) - SDK 10.4 - 2013-04-04) [Support]

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 (26840) - SDK 10.5 - 2013-04-04) [Support]

        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.4 (26840) - SDK 10.4 - 2013-04-04) [Support]

     

    Startup Items: ⓘ

        HP USB EWS Gateway: Path: /Library/StartupItems/HP USB EWS Gateway

        HPlaserjet Trap Monitor: Path: /Library/StartupItems/HPlaserjet Trap Monitor

        MissingSyncMounting: Path: /Library/StartupItems/MissingSyncMounting

        NetWareClient: Path: /Library/StartupItems/NetWareClient

        NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks

        SMC: Path: /Library/StartupItems/SMC

        SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect

        Startup items are obsolete in OS X Yosemite

     

    System Launch Agents: ⓘ

        [not loaded]    5 Apple tasks

        [loaded]    143 Apple tasks

        [running]    53 Apple tasks

        [killed]    12 Apple tasks

        12 processes killed due to insufficient RAM

     

    System Launch Daemons: ⓘ

        [failed]    com.apple.kdcmond.plist (2008-03-17) [Support]

        [running]    com.seagate.TBDecorator.plist (2011-10-24) [Support]

        [not loaded]    43 Apple tasks

        [loaded]    126 Apple tasks

        [running]    83 Apple tasks

        [killed]    10 Apple tasks

        10 processes killed due to insufficient RAM

     

    Launch Agents: ⓘ

        [loaded]    com.citrix.AuthManager_Mac.plist (2012-07-25) [Support]

        [running]    com.citrix.ServiceRecords.plist (2012-07-25) [Support]

        [loaded]    com.coupons.coupond.plist (2015-09-14) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-03-01) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2014-10-24) [Support]

        [running]    com.sierrawireless.SwitchTool.plist (2010-09-07) [Support]

        [running]    com.symantec.quickmenusa.application.plist (2011-10-30) [Support]

        [running]    com.symantec.savdiskmountnotify.application.plist (2011-12-13) [Support]

        [running]    com.symantec.scannotification.application.plist (2011-12-13) [Support]

        [running]    com.symantec.symsecondarylaunch.application.plist (2011-12-13) [Support]

        [loaded]    org.macosforge.xquartz.startx.plist (2014-08-11) [Support]

     

    Launch Daemons: ⓘ

        [failed]    com.adobe.fpsaud.plist (2016-06-13) [Support]

        [loaded]    com.adobe.versioncueCS3.plist (2008-08-13) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-09-01) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2014-10-24) [Support]

        [loaded]    org.macosforge.xquartz.privileged_startx.plist (2014-08-11) [Support]

        [loaded]    org.sane-project.saned.plist (2014-11-29) [Support]

        [not loaded]    org.virtualbox.startup.plist (2015-12-20) [Support]

     

    User Launch Agents: ⓘ

        [loaded]    com.adobe.ARM.[...].plist (2011-03-05) [Support]

        [loaded]    com.apple.SafariBookmarksSyncer.plist (2011-02-07) [Support]

        [running]    com.cnet.ttengine.plist (2009-09-01) [Support]

        [failed]    de.writeitstudios.cookiestumbleragent.plist (2014-10-25) [Support]

        [not loaded]    org.virtualbox.vboxwebsrv.plist (2015-12-20) [Support]

        [running]    pdfpronto.notification.plist (2015-10-31) Adware!  [Remove]

            /Applications/PDF Pronto/PDF Pronto.app/Contents/MacOS/PDF Pronto

     

    User Login Items: ⓘ

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        EvernoteHelper    Application  (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        MagicanMonitor    Application  (/Applications/Utilities/Magican.app/Contents/Frameworks/MagicanMonitor.app)

        Microsoft Database Daemon    Application  (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)

        SMARTReporter    Application  (/Applications/Utilities/SMARTReporter/SMARTReporter.app)

        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

        handyPrintUserDaemon    Application  (/Applications/handyPrint.app/Contents/Library/LoginItems/handyPrintUserDaemon. app)

        RealPlayer Downloader Agent    Application  (~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)

        keyedobjects.nib    Document  (/Library/Frameworks/iLifePageLayout.framework/Versions/A/Resources/cs.lproj/TC CarouselOKView.nib/keyedobjects.nib)

        DiskWarriorDaemonStarter    Application  (/Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)

        Jabber Video    Application Hidden (/Applications/Jabber Video.app)

        CitrixFMDPrefPlugin    Application  (/Applications/Citrix/FollowMeData/CitrixFMDPrefPlugin.app)

        InstUtilLaunch    Application  (/Library/Printers/Brother/Utilities/InstallUtility.app/Contents/Resources/Inst UtilLaunch.app)

        HP IO Classic Proxy    Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)

        HP Setup Assistant    Application  (/Applications/HP LaserJet Software/HP Setup Assistant.app)

        HPEventHandler    Application  (/Library/Application Support/hp/laserjet/Trap Monitor/HPEventHandler.app)

     

    Internet Plug-ins: ⓘ

        AdobePDFViewerNPAPI: 11.0.16 - SDK 10.6 (2016-05-11) [Support]

        Flash Player: 22.0.0.192 - SDK 10.9 (2016-07-01) Outdated! Update

        AdobePDFViewer: 11.0.16 - SDK 10.6 (2016-05-11) [Support]

        PrintDialogExt: 3.5 (2006-03-10) [Support]

        SpeedDownload Browser Plugin: 2.1.5 - SDK 10.4 (2011-07-25) [Support]

        iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-23)

        RealPlayer Plugin: Unknown (2010-12-03) [Support]

        QuickTime Plugin: 7.7.3 (2016-09-02)

        FlashPlayer-10.6: 22.0.0.192 - SDK 10.9 (2016-07-01) [Support]

        CitrixICAClientPlugIn: 11.5.0 - SDK 10.6 (2014-03-04) [Support]

        F5 SSL VPN Plugin: 6030.2009.0921.1 (2012-07-20) [Support]

        CouponPrinter-FireFox_v2: 5.4.0 - SDK 10.10 (2015-09-14) [Support]

        Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-10) [Support]

        Google Earth Web Plug-in: 5.2 (2010-09-01) [Support]

        Default Browser: 600 - SDK 10.10 (2015-09-30)

        Flip4Mac WMV Plugin: 3.1.0.24   - SDK 10.8 (2013-05-12) [Support]

        SharePointBrowserPlugin: 14.6.0 - SDK 10.6 (2016-04-11) [Support]

        NPDjVu: Unknown (2006-03-10) [Support]

        JavaAppletPlugin: Java 8 Update 91 build 14 (2016-09-01) Check version

        OfficeLiveBrowserPlugin: 12.3.6 (2015-08-01) [Support]

     

    User internet Plug-ins: ⓘ

        Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]

     

    Safari Extensions: ⓘ

        CustomSearch - SideTree.com - Software for Mac and PC - http://SideTree.com/extensions.html#CustomSearch (2015-04-19)

        Add To Amazon Wish List - Amazon.com - http://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2011-07-20)

        BackTrack - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#BackTrack (2014-06-05)

        Keeper® Password Manager & Digital Vault - Keeper Security, Inc - https://keepersecurity.com (2016-07-01)

        Speed Download - Yazsoft - http://www.yazsoft.com (2012-01-22)

        Kuklorest - Kuklorest - http://www.kuklorest.com/faq#kuklorest (2015-10-31) Adware!  [Remove]

        ReadOnly - SideTree.com - Software for Mac and PC - http://SideTree.com/extensions.html#ReadOnly (2011-06-01)

        Kuklorest - Kuklorest - http://www.kuklorest.com/faq#kuklorest (2015-10-31) Adware!  [Remove]

        Translate - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (2016-01-31)

     

    3rd Party Preference Panes: ⓘ

        Adobe Version Cue CS3 (2008-08-13) [Support]

        Citrix Online Plug-in (2010-08-23) [Support]

        Citrix ShareFile Sync (2012-07-25) [Support]

        TechTracker (2012-05-04) [Support]

        Device Detector (2008-01-24) [Support]

        Flash Player (2016-06-13) [Support]

        Flip4Mac WMV (2013-01-09) [Support]

        Java (2016-05-16) [Support]

        MacFUSE (2008-12-19) [Support]

        Printopia (2016-01-28) [Support]

        SANE (2012-11-04) [Support]

        SymAutoProtect (2011-12-13)

        Symantec\nQuickMenu (2011-12-13) [Support]

        Webmailer (2012-10-24) [Support]

     

    Time Machine: ⓘ

        Skip System Files: NO

        Mobile backups: ON

        Auto backup: YES

        Volumes being backed up:

            MacBookPro 1TB HD: Disk size: 998.98 GB Disk used: 242.51 GB

        Destinations:

            Time Machine Backup [Local]

            Total size: 999.54 GB

            Total number of backups: 115

            Oldest backup: 6/14/13, 7:06 

            Last backup: 7/1/16, 19:37 

            Size of backup disk: Adequate

                Backup size 999.54 GB > (Disk used 242.51 GB X 3)

     

    Top Processes by CPU: ⓘ

            71%    distnoted(4)

            62%    fontd

            12%    fontworker

             8%    opendirectoryd

             7%    WindowServer

     

    Top Processes by Memory: ⓘ

        715 MB    kernel_task

        217 MB    fontworker

        201 MB    firefox

        102 MB    spindump

        86 MB    mdworker(10)

     

    Virtual Memory Information: ⓘ

        19 MB    Free RAM

        3.85 GB    Used RAM (523 MB Cached)

        100 MB    Swap Used

     

    Diagnostics Information: ⓘ

        Sep 2, 2016, 09:46:49 AM    /Library/Logs/DiagnosticReports/fontd_2016-09-02-094649_[redacted].cpu_resource .diag [Details]

            /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd

        Sep 2, 2016, 07:07:35 AM    Self test - passed

        Sep 2, 2016, 03:01:59 AM    /Library/Logs/DiagnosticReports/Kernel_2016-09-02-030159_[redacted].panic [Details]

        Sep 2, 2016, 12:03:38 AM    /Library/Logs/DiagnosticReports/fontd_2016-09-02-000338_[redacted].cpu_resource .diag [Details]

        Sep 1, 2016, 11:27:01 PM    /Library/Logs/DiagnosticReports/fontd_2016-09-01-232701_[redacted].cpu_resource .diag [Details]

        Sep 1, 2016, 11:22:30 PM    ~/Library/Logs/DiagnosticReports/Jabber Video_2016-09-01-232230_[redacted].crash

            com.cisco.JabberVideo - /Applications/Jabber Video.app/Contents/MacOS/Jabber Video

        Sep 1, 2016, 11:07:47 PM    ~/Library/Logs/DiagnosticReports/EvernoteHelper_2016-09-01-230747_[redacted].cr ash

            com.evernote.EvernoteHelper - /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app/Conte nts/MacOS/EvernoteHelper

        Sep 1, 2016, 09:30:25 PM    ~/Library/Logs/DiagnosticReports/Jabber Video_2016-09-01-213025_[redacted].crash

        Sep 1, 2016, 09:30:00 PM    ~/Library/Logs/DiagnosticReports/Jabber Video_2016-09-01-213000_[redacted].crash

        Sep 1, 2016, 09:29:19 PM    ~/Library/Logs/DiagnosticReports/Jabber Video_2016-09-01-212919_[redacted].crash

        Sep 1, 2016, 08:13:52 PM    /Library/Logs/DiagnosticReports/fontd_2016-09-01-201352_[redacted].cpu_resource .diag [Details]

     

    I am not sure I gave you the data. I highlighted the output of the program then executed "copy" and placed it here then executed "paste". I am not sure where to look for the clipboard.

     

    Thank you for your help and time. I see there are some things I should delete.

  • by BobHarris,

    BobHarris BobHarris Sep 2, 2016 7:01 PM in response to Walt
    Level 6 (19,272 points)
    Mac OS X
    Sep 2, 2016 7:01 PM in response to Walt

        [not loaded]    com.Symantec.kext.SAVAPComm (12.1.1000 - 2011-12-13) [Support]

        [running]    com.symantec.quickmenusa.application.plist (2011-10-30) [Support]

        [running]    com.symantec.savdiskmountnotify.application.plist (2011-12-13) [Support]

        [running]    com.symantec.scannotification.application.plist (2011-12-13) [Support]

        [running]    com.symantec.symsecondarylaunch.application.plist (2011-12-13) [Support]

    Generally speaking, those of us that try to help in these forums do not recommend a 3rd party anti-virus.  Please read:

    How does Mac OS X protect me?

    <http://www.thesafemac.com/mmg-builtin/>

     

    Also many times 3rd party anti-virus packages are a very common cause of kernel panics (system crashes).  So it is the most likely suspect for crashing your system.

     

    Adware: ⓘ

        ~/Library/LaunchAgents/pdfpronto.notification.plist

        ~/Library/Safari/Extensions/Kuklorest.safariextz

        ~/Library/Safari/Extensions/s1h2m3o4o5p6i.safariextz

        3 adware files found. [Remove]

    Adware is never good.  Click the [Remove] link provided in the EtreCheck output.

    Kernel Extensions: ⓘ

            /Library/Application Support/VirtualBox

        [loaded]    org.virtualbox.kext.VBoxDrv (5.0.10 - 2015-12-20) [Support]

        [loaded]    org.virtualbox.kext.VBoxNetAdp (5.0.10 - 2015-12-20) [Support]

        [loaded]    org.virtualbox.kext.VBoxNetFlt (5.0.10 - 2015-12-20) [Support]

        [loaded]    org.virtualbox.kext.VBoxUSB (5.0.10 - 2015-12-20) [Support]

    Are you actually running another operating system in a virtual machine via VirtualBox?  I have nothing against virtual machines, however, you ONLY have 4GB.  Yosemite is rather RAM hungry, and running a 2nd operating system concurrent with Yosemite may put a strain (that is to say, a performance hit) on your Mac.

     

    If you are still using VirtualBox, then at least make sure you have the version that is compatible with Yosemite.

     

         /System/Library/Extensions

        [not loaded]    com.markspace.iokit.IOMissingSyncMassStorage (6.0.4 - 2016-09-02) [Support]

        [not loaded]    com.markspace.missingsync.palmos.classicseize (1.0.0 - 2016-09-02) [Support]

        [not loaded]    com.olympus.DSSBlockCommandsDevice (1.1.0 - 2016-09-02) [Support]

        [not loaded]    com.palm.ClassicNotSeizeDriver (3.2.1 - 2016-09-02) [Support]

        [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.4 (26840) - SDK 10.4 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraDIPSupport (1.0.0.7 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraFSRSupport (3.0.0.3 - SDK 10.6 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraHSRSupport (3.0.0.18 - SDK 10.6 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraIPDirect (1.1.5 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraQMISupport (1.0.1.0 - SDK 10.6 - 2016-09-02) [Support]

        [loaded]    com.sierrawireless.driver.SierraVSP (1.0.0 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.qmiNetDriver (1.0 - SDK 10.6 - 2016-09-02) [Support]

     

            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 (26840) - SDK 10.4 - 2013-04-04) [Support]

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 (26840) - SDK 10.5 - 2013-04-04) [Support]

        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.4 (26840) - SDK 10.4 - 2013-04-04) [Support]

    OK, you have a lot of kernel extensions installed on your system.  Kernel extensions are a common cause (after anti-virus packages) at causing kernel panics.

     

    Are you still using all of them, or are they just carry over from years ago and are now collecting dust?

     

    Suggest you remove any that you are not using any longer via the vendor's uninstall instructions.

     

    Also those that are related to disk storage (Seagate) are often not needed, as OS X is perfectly capable of reading and writing external disks all by itself.  In some very rare situations, there is some special feature of an external that that do require the vendor's own drivers, that not often.

     

    Finally, you should review kernel extension, daemon, agent, login item, preference pane, internet plug-ins, and Safari extension that is listed in the EtreCheck output, and decide if you really need it.  If not, consider removing the one you know you do not need.

     

    EasyFind can also be helpful in finding and removing files

    <http://www.devontechnologies.com/products/freeware.html>

    but using the vendor's uninstall utility is better.

     

    Oh yea.  Make sure you have a good backup before going around deleting things.

     

    Or you could consider a backup (2 backups would be better), then a clean install and just restore you user data, and reinstall any apps you need.  This is often called a "Nuke and Pave".

  • by BobHarris,

    BobHarris BobHarris Sep 2, 2016 7:02 PM in response to Walt
    Level 6 (19,272 points)
    Mac OS X
    Sep 2, 2016 7:02 PM in response to Walt

    You could also post some of the panic reports

    Kernel Panic reports: "/Library/Logs/DiagnosticReports"

    <http://support.apple.com/kb/ht2546>

    <http://support.apple.com/en-us/HT200553>

    The panic report should have "panic" in the file name.

  • by Walt,

    Walt Walt Sep 3, 2016 6:11 AM in response to BobHarris
    Level 1 (43 points)
    Mac OS X
    Sep 3, 2016 6:11 AM in response to BobHarris

    I found some panic reports as you suggested I might.Multiple Kernel Panics I hope that this is transferred and that you are able to make something of the data. Again thank you for your time and effort on m behalf.

  • by Walt,

    Walt Walt Sep 3, 2016 6:18 AM in response to Walt
    Level 1 (43 points)
    Mac OS X
    Sep 3, 2016 6:18 AM in response to Walt

    The reference appears to be to someones panic crashes, not mine. I will try again. Anonymous UUID: 3B4B8C09-F0FD-CA7B-AAB7-0B045240D0C2 Fri Sep 2 03:01:59 2016 *** Panic Report *** panic(cpu 1 caller 0xffffff8019d6ac55): "zalloc: zone map exhausted while allocating from zone buf.8192, likely due to memory leak in zone vm objects (723131040 total bytes, 3013044 elements allocated)"@/SourceCache/xnu/xnu-2782.50.3/osfmk/kern/zalloc.c:2521 Backtrace (CPU 1), Frame : Return Address 0xffffff80afc42d90 : 0xffffff8019d2ae01 0xffffff80afc42e10 : 0xffffff8019d6ac55 0xffffff80afc42f40 : 0xffffff8019f2bc21 0xffffff80afc42f70 : 0xffffff8019f2a1c3 0xffffff80afc42fd0 : 0xffffff8019f29ce6 0xffffff80afc430b0 : 0xffffff8019f2b4a0 0xffffff80afc43110 : 0xffffff801a124335 0xffffff80afc43170 : 0xffffff801a173bbb 0xffffff80afc43210 : 0xffffff801a16eaec 0xffffff80afc43320 : 0xffffff801a169423 0xffffff80afc433f0 : 0xffffff801a168c95 0xffffff80afc434e0 : 0xffffff8019f64632 0xffffff80afc43650 : 0xffffff8019f71e87 0xffffff80afc436b0 : 0xffffff8019f6cee4 0xffffff80afc43730 : 0xffffff8019f47da4 0xffffff80afc43b50 : 0xffffff801a19f6c2 0xffffff80afc43bb0 : 0xffffff8019f62d47 0xffffff80afc43c00 : 0xffffff8019f5af83 0xffffff80afc43f20 : 0xffffff8019f4feca 0xffffff80afc43f50 : 0xffffff801a24b496 0xffffff80afc43fb0 : 0xffffff8019e34626 BSD process name corresponding to current thread: syslogd Mac OS version: 14F1808 Kernel version: Darwin Kernel Version 14.5.0: Thu Apr 21 20:40:54 PDT 2016; root:xnu-2782.50.3~1/RELEASE_X86_64 Kernel UUID: 35628954-D060-3983-AA09-0375AE4FFB42 Kernel slide: 0x0000000019a00000 Kernel text base: 0xffffff8019c00000 __HIB text base: 0xffffff8019b00000 System model name: MacBookPro6,2 (Mac-F22586C8) System uptime in nanoseconds: 12321920651802 vm objects:723131040 vm object hash entri:118157880 VM map entries:237760560 pv_list:15360000 vm pages:63626304 kalloc.16:46717968 kalloc.32:1253952 kalloc.64:5902848 kalloc.128:7327744 kalloc.256:5341184 kalloc.512:60895232 kalloc.1024:1716224 kalloc.2048:4112384 kalloc.4096:2625536 kalloc.8192:4972544 mem_obj_control:47264448 ipc ports:2888480 threads:1350544 vnodes:15483600 namecache:4365600 HFS node:21129104 HFS fork:7266304 buf.8192:2973696 ubc_info zone:4992152 vnode pager structur:2076560 compressor_pager:185831424 compressor_segment:2622816 Kernel Stacks:2605056 PageTables:82546688 Kalloc.Large:18832130 Backtrace suspected of leaking: (outstanding bytes: 232800) 0xffffff8019d6b056 0xffffff8019db2bcd 0xffffff8019da60fd 0xffffff8019d98136 0xffffff8019e174d4 last loaded kext at 695301404068: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f9cbe3000, size 364544) last unloaded kext at 310025134612: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9b120000, size 65536) loaded kexts: org.virtualbox.kext.VBoxNetAdp 5.0.10 org.virtualbox.kext.VBoxNetFlt 5.0.10 org.virtualbox.kext.VBoxUSB 5.0.10 com.sierrawireless.driver.SierraVSP 1.0.0 org.virtualbox.kext.VBoxDrv 5.0.10 com.apple.filesystems.afpfs 11.0 com.apple.nke.asp-tcp 8.0.0 com.apple.driver.AudioAUUC 1.70 com.apple.driver.AppleHWSensor 1.9.5d0 com.apple.driver.AGPM 110.19.6 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.iokit.IOBluetoothSerialManager 4.3.6f3 com.apple.filesystems.autofs 3.0 com.apple.driver.AppleOSXWatchdog 1 com.apple.driver.AppleMikeyHIDDriver 124 com.apple.driver.AppleMikeyDriver 272.18.3 com.apple.driver.AppleHDA 272.18.3 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleHWAccess 1 com.apple.driver.AppleHV 1 com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0 com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0 com.apple.driver.AppleSMCPDRC 1.0.0 com.apple.driver.AppleMuxControl 3.10.25 com.apple.driver.AppleIntelHDGraphics 10.0.0 com.apple.driver.AppleIntelHDGraphicsFB 10.0.0 com.apple.GeForceTesla 10.0.0 com.apple.driver.AppleUpstreamUserClient 3.6.1 com.apple.driver.AppleMCCSControl 1.2.12 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3 com.apple.driver.AppleSMCLMU 2.0.7d0 com.apple.driver.AppleLPC 1.7.3 com.apple.driver.SMCMotionSensor 3.0.4d1 com.apple.driver.AppleUSBTCButtons 240.2 com.apple.driver.AppleUSBCardReader 3.5.5 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.BootCache 36 com.apple.driver.AppleUSBTCKeyboard 240.2 com.apple.driver.AppleIRController 327.5 com.apple.iokit.SCSITaskUserClient 3.7.5 com.apple.driver.XsanFilter 404 com.apple.iokit.IOAHCIBlockStorage 2.7.1 com.apple.driver.AirPort.Brcm4331 800.20.24 com.apple.driver.AppleUSBHub 705.4.2 com.apple.driver.AppleFWOHCI 5.5.2 com.apple.driver.AppleAHCIPort 3.1.2 com.apple.iokit.AppleBCM5701Ethernet 10.1.3 com.apple.driver.AppleUSBEHCI 705.4.14 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleACPIButtons 3.1 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 3.1 com.apple.driver.AppleAPIC 1.7 com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0 com.apple.nke.applicationfirewall 161 com.apple.security.quarantine 3 com.apple.security.TMSafetyNet 8 com.apple.driver.AppleIntelCPUPowerManagement 218.0.0 com.apple.security.SecureRemotePassword 1.0 com.apple.AppleGraphicsDeviceControl 3.10.25 com.apple.iokit.IOSurface 97.4 com.apple.iokit.IOSerialFamily 11 com.apple.kext.triggers 1.0 com.apple.driver.DspFuncLib 272.18.3 com.apple.kext.OSvKernDSPLib 1.15 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.driver.IOPlatformPluginLegacy 1.0.0 com.apple.driver.AppleSMBusPCI 1.0.12d1 com.apple.iokit.IOFireWireIP 2.2.6 com.apple.driver.AppleHDAController 272.18.3 com.apple.iokit.IOHDAFamily 272.18.3 com.apple.iokit.IOAudioFamily 203.3 com.apple.vecLib.kext 1.2.0 com.apple.driver.AppleBacklightExpert 1.1.0 com.apple.driver.AppleGraphicsControl 3.10.25 com.apple.driver.AppleSMBusController 1.0.13d1 com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0 com.apple.nvidia.classic.NVDAResmanTesla 10.0.0 com.apple.iokit.IONDRVSupport 2.4.1 com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3 com.apple.iokit.IOBluetoothFamily 4.3.6f3 com.apple.iokit.IOUSBUserClient 705.4.0 com.apple.iokit.IOGraphicsFamily 2.4.1 com.apple.driver.IOPlatformPluginFamily 5.9.1d7 com.apple.driver.AppleSMC 3.1.9 com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5 com.apple.iokit.IOUSBMassStorageClass 3.7.2 com.apple.driver.CoreStorage 471.30.1 com.apple.driver.AppleUSBMultitouch 245.2 com.apple.iokit.IOUSBHIDDriver 705.4.0 com.apple.driver.AppleUSBMergeNub 705.4.0 com.apple.driver.AppleUSBComposite 705.4.9 com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5 com.apple.iokit.IOBDStorageFamily 1.7 com.apple.iokit.IODVDStorageFamily 1.7.1 com.apple.iokit.IOCDStorageFamily 1.7.1 com.apple.iokit.IOAHCISerialATAPI 2.6.1 com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5 com.apple.iokit.IO80211Family 730.60 com.apple.iokit.IOFireWireFamily 4.5.8 com.apple.iokit.IOAHCIFamily 2.7.5 com.apple.iokit.IOEthernetAVBController 1.0.3b3 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.iokit.IONetworkingFamily 3.2 com.apple.iokit.IOUSBFamily 720.4.4 com.apple.driver.AppleEFINVRAM 2.0 com.apple.driver.AppleEFIRuntime 2.0 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.AppleKeyStore 2 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.DiskImages 398 com.apple.iokit.IOStorageFamily 2.0 com.apple.iokit.IOReportFamily 31 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleACPIPlatform 3.1 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.corecrypto 1.0 com.apple.kec.Libm 1 com.apple.kec.pthread 1 System Profile: Graphics: Intel HD Graphics, Intel HD Graphics, Built-In Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24) Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports Thunderbolt Bus: FireWire Device: unknown_device, Unknown Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020 Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020 USB Device: Hub USB Device: Hub USB Device: Expansion USB Device: FreeAgent Go USB Device: USB Receiver USB Device: BRCM2070 Hub USB Device: Bluetooth USB Host Controller USB Device: Internal Memory Card Reader USB Device: Apple Internal Keyboard / Trackpad USB Device: Hub USB Device: Hub USB Device: Mass Storage Device USB Device: Vendor-Specific Device USB Device: IR Receiver USB Device: Built-in iSight Serial ATA Device: HGST HTS721010A9E630, 1 TB Serial ATA Device: MATSHITADVD-R UJ-898 Network Service: AirPort, AirPort, en1 Model: MacBookPro6,2, BootROM MBP61.0057.B11, 2 processors, Intel Core i7, 2.8 GHz, 4 GB, SMC 1.58f17

     

    Anonymous UUID: 3B4B8C09-F0FD-CA7B-AAB7-0B045240D0C2 Sat Sep 3 04:20:13 2016 *** Panic Report *** panic(cpu 1 caller 0xffffff801456ac55): "zalloc: zone map exhausted while allocating from zone buf.8192, likely due to memory leak in zone vm objects (713400240 total bytes, 2972501 elements allocated)"@/SourceCache/xnu/xnu-2782.50.6/osfmk/kern/zalloc.c:2521 Backtrace (CPU 1), Frame : Return Address 0xffffff80ab6f34f0 : 0xffffff801452ae01 0xffffff80ab6f3570 : 0xffffff801456ac55 0xffffff80ab6f36a0 : 0xffffff801472bc21 0xffffff80ab6f36d0 : 0xffffff801472a1c3 0xffffff80ab6f3730 : 0xffffff8014729ce6 0xffffff80ab6f3810 : 0xffffff801472b4a0 0xffffff80ab6f3870 : 0xffffff8014924335 0xffffff80ab6f38d0 : 0xffffff8014970b1a 0xffffff80ab6f39e0 : 0xffffff801492e12e 0xffffff80ab6f3a40 : 0xffffff801496168f 0xffffff80ab6f3c30 : 0xffffff801493f36b 0xffffff80ab6f3d50 : 0xffffff801476e8f0 0xffffff80ab6f3dd0 : 0xffffff8014763e4f 0xffffff80ab6f3e40 : 0xffffff80149ec2c5 0xffffff80ab6f3ef0 : 0xffffff80149ec112 0xffffff80ab6f3f50 : 0xffffff8014a4b4f6 0xffffff80ab6f3fb0 : 0xffffff8014634626 BSD process name corresponding to current thread: syslogd Mac OS version: 14F1912 Kernel version: Darwin Kernel Version 14.5.0: Mon Aug 29 21:14:16 PDT 2016; root:xnu-2782.50.6~1/RELEASE_X86_64 Kernel UUID: FE3619E6-270B-34A6-BBD7-BED74EC32693 Kernel slide: 0x0000000014200000 Kernel text base: 0xffffff8014400000 __HIB text base: 0xffffff8014300000 System model name: MacBookPro6,2 (Mac-F22586C8) System uptime in nanoseconds: 62682992667063 vm objects:713400240 vm object hash entri:116885280 VM map entries:236039200 pv_list:14032896 vm pages:63625664 kalloc.16:46321264 kalloc.32:1177344 kalloc.64:7277760 kalloc.128:7155712 kalloc.256:7053312 kalloc.512:68521984 kalloc.1024:1609728 kalloc.2048:9515008 kalloc.4096:3592192 kalloc.8192:4947968 mem_obj_control:46754400 sched groups:1067904 ipc ports:3409440 threads:1369872 vnodes:15483600 namecache:6723840 HFS node:21157312 HFS fork:6397952 decmpfs_cnode:2136960 ubc_info zone:4390408 vnode pager structur:1777600 compressor_pager:184270848 compressor_segment:3031056 Kernel Stacks:2490368 PageTables:96559104 Kalloc.Large:20760524 Backtrace suspected of leaking: (outstanding bytes: 232560) 0xffffff801456b056 0xffffff80145b2bcd 0xffffff80145a60fd 0xffffff8014598136 0xffffff80146174d4 last loaded kext at 47610512827980: org.virtualbox.kext.VBoxNetAdp 5.0.26 (addr 0xffffff7f97427000, size 28672) last unloaded kext at 47494342885328: org.virtualbox.kext.VBoxDrv 5.0.10 (addr 0xffffff7f97342000, size 393216) loaded kexts: org.virtualbox.kext.VBoxNetAdp 5.0.26 org.virtualbox.kext.VBoxNetFlt 5.0.26 org.virtualbox.kext.VBoxUSB 5.0.26 org.virtualbox.kext.VBoxDrv 5.0.26 com.sierrawireless.driver.SierraVSP 1.0.0 com.apple.filesystems.afpfs 11.0 com.apple.nke.asp-tcp 8.0.0 com.apple.driver.AppleHWSensor 1.9.5d0 com.apple.driver.AudioAUUC 1.70 com.apple.driver.AGPM 110.19.6 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.iokit.IOBluetoothSerialManager 4.3.6f3 com.apple.filesystems.autofs 3.0 com.apple.driver.AppleOSXWatchdog 1 com.apple.driver.AppleMikeyHIDDriver 124 com.apple.driver.AppleMikeyDriver 272.18.3 com.apple.driver.AppleHDA 272.18.3 com.apple.GeForceTesla 10.0.0 com.apple.driver.AppleIntelHDGraphics 10.0.0 com.apple.driver.AppleUpstreamUserClient 3.6.1 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleHWAccess 1 com.apple.driver.AppleHV 1 com.apple.driver.AppleLPC 1.7.3 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3 com.apple.driver.AppleSMCPDRC 1.0.0 com.apple.driver.AppleMCCSControl 1.2.12 com.apple.driver.AppleIntelHDGraphicsFB 10.0.0 com.apple.driver.AppleMuxControl 3.10.25 com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0 com.apple.driver.AppleSMCLMU 2.0.7d0 com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0 com.apple.driver.SMCMotionSensor 3.0.4d1 com.apple.driver.AppleUSBTCButtons 240.2 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.BootCache 36 com.apple.driver.AppleUSBCardReader 3.5.5 com.apple.driver.AppleIRController 327.5 com.apple.driver.AppleUSBTCKeyboard 240.2 com.apple.iokit.SCSITaskUserClient 3.7.5 com.apple.driver.XsanFilter 404 com.apple.iokit.IOAHCIBlockStorage 2.7.1 com.apple.driver.AppleUSBHub 705.4.2 com.apple.iokit.AppleBCM5701Ethernet 10.1.3 com.apple.driver.AppleFWOHCI 5.5.2 com.apple.driver.AppleAHCIPort 3.1.2 com.apple.driver.AirPort.Brcm4331 800.20.24 com.apple.driver.AppleUSBEHCI 705.4.14 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleACPIButtons 3.1 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 3.1 com.apple.driver.AppleAPIC 1.7 com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0 com.apple.nke.applicationfirewall 161 com.apple.security.quarantine 3 com.apple.security.TMSafetyNet 8 com.apple.driver.AppleIntelCPUPowerManagement 218.0.0 com.apple.security.SecureRemotePassword 1.0 com.apple.AppleGraphicsDeviceControl 3.10.25 com.apple.iokit.IOSurface 97.4 com.apple.iokit.IOSerialFamily 11 com.apple.kext.triggers 1.0 com.apple.driver.DspFuncLib 272.18.3 com.apple.kext.OSvKernDSPLib 1.15 com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0 com.apple.nvidia.classic.NVDAResmanTesla 10.0.0 com.apple.iokit.IOFireWireIP 2.2.6 com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3 com.apple.iokit.IOBluetoothFamily 4.3.6f3 com.apple.iokit.IOUSBUserClient 705.4.0 com.apple.driver.AppleSMBusController 1.0.13d1 com.apple.driver.AppleBacklightExpert 1.1.0 com.apple.iokit.IONDRVSupport 2.4.1 com.apple.driver.AppleGraphicsControl 3.10.25 com.apple.driver.AppleSMBusPCI 1.0.12d1 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.driver.AppleHDAController 272.18.3 com.apple.iokit.IOHDAFamily 272.18.3 com.apple.iokit.IOAudioFamily 203.3 com.apple.vecLib.kext 1.2.0 com.apple.iokit.IOGraphicsFamily 2.4.1 com.apple.driver.IOPlatformPluginLegacy 1.0.0 com.apple.driver.IOPlatformPluginFamily 5.9.1d7 com.apple.driver.AppleSMC 3.1.9 com.apple.driver.CoreStorage 471.30.1 com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5 com.apple.iokit.IOUSBMassStorageClass 3.7.2 com.apple.driver.AppleUSBMultitouch 245.2 com.apple.iokit.IOUSBHIDDriver 705.4.0 com.apple.driver.AppleUSBMergeNub 705.4.0 com.apple.driver.AppleUSBComposite 705.4.9 com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5 com.apple.iokit.IOBDStorageFamily 1.7 com.apple.iokit.IODVDStorageFamily 1.7.1 com.apple.iokit.IOCDStorageFamily 1.7.1 com.apple.iokit.IOAHCISerialATAPI 2.6.1 com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5 com.apple.iokit.IOEthernetAVBController 1.0.3b3 com.apple.iokit.IOFireWireFamily 4.5.8 com.apple.iokit.IOAHCIFamily 2.7.5 com.apple.iokit.IO80211Family 730.60 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.iokit.IONetworkingFamily 3.2 com.apple.iokit.IOUSBFamily 720.4.4 com.apple.driver.AppleEFINVRAM 2.0 com.apple.driver.AppleEFIRuntime 2.0 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.AppleKeyStore 2 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.DiskImages 398 com.apple.iokit.IOStorageFamily 2.0 com.apple.iokit.IOReportFamily 31 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleACPIPlatform 3.1 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.corecrypto 1.0 com.apple.kec.Libm 1 com.apple.kec.pthread 1

     

    Anonymous UUID: 3B4B8C09-F0FD-CA7B-AAB7-0B045240D0C2 Sat Sep 3 06:18:56 2016 *** Panic Report *** panic(cpu 1 caller 0xffffff801496ac55): "zalloc: zone map exhausted while allocating from zone kalloc.8192, likely due to memory leak in zone vm objects (748908480 total bytes, 3120438 elements allocated)"@/SourceCache/xnu/xnu-2782.50.6/osfmk/kern/zalloc.c:2521 Backtrace (CPU 1), Frame : Return Address 0xffffff801c80bbf0 : 0xffffff801492ae01 0xffffff801c80bc70 : 0xffffff801496ac55 0xffffff801c80bda0 : 0xffffff8014933701 0xffffff801c80bdd0 : 0xffffff8014912ed0 0xffffff801c80be00 : 0xffffff801492f007 0xffffff801c80be30 : 0xffffff80149139f3 0xffffff801c80be90 : 0xffffff801492437d 0xffffff801c80bf10 : 0xffffff8014a0249a 0xffffff801c80bfb0 : 0xffffff8014a34646 BSD process name corresponding to current thread: distnoted Mac OS version: 14F1912 Kernel version: Darwin Kernel Version 14.5.0: Mon Aug 29 21:14:16 PDT 2016; root:xnu-2782.50.6~1/RELEASE_X86_64 Kerne

     

    I hope that these make sense to you.

  • by BobHarris,

    BobHarris BobHarris Sep 3, 2016 6:42 AM in response to Walt
    Level 6 (19,272 points)
    Mac OS X
    Sep 3, 2016 6:42 AM in response to Walt

    You have a memory leak,

    *** Panic Report *** panic(cpu 1 caller 0xffffff801456ac55):

    "zalloc: zone map exhausted while allocating from zone buf.8192,

    likely due to memory leak in zone vm objects

    most likely caused by one of the following 3rd party kernel extensions

    loaded kexts:

    org.virtualbox.kext.VBoxNetAdp 5.0.10

    org.virtualbox.kext.VBoxNetFlt 5.0.10

    org.virtualbox.kext.VBoxUSB 5.0.10

    org.virtualbox.kext.VBoxDrv 5.0.10

     

    com.sierrawireless.driver.SierraVSP 1.0.0

    The above were the 3rd party kernel extensions loaded each time you have a kernel panic.

     

    Again, if you are no longer using VirtualBox, remove it.  If you are depending on VirtualBox, then make sure you have the version compatible with Yosemite.

     

    If you are still using the Sierra Wireless device, make sure you have drivers compatible with Yosemite.  If not using the Sierra Wireless device, then remove the drivers.

     

    Then as I suggested in a previous reply, review all the 3rd party additions listed by EtreCheck and remove anything you do not need.

     

    And as a low priority side note, you can upgrade the amount of RAM in your Mac.  Yosemite is happy with more RAM.  Crucial.com and MacSales.com (OWC) are well respected Mac RAM vendors.  Or save the money for a newer Mac.

  • by Eric Root,

    Eric Root Eric Root Sep 3, 2016 8:48 AM in response to Walt
    Level 9 (69,813 points)
    iTunes
    Sep 3, 2016 8:48 AM in response to Walt

    Follow up to Bob's post.

     

    I have purchased RAM several times from Other World Computing and have always been very satisfied with the product and service. They have on-line instructions on how to replace the RAM. OWC has also tested RAM above what Apple states is the maximum. I now have 6GB installed on a early 2008 iMac supposedly limited to 4 GB and noticed an improvement.

     

    Crucial

     

    Other World Computing 

  • by Walt,

    Walt Walt Sep 3, 2016 12:08 PM in response to Eric Root
    Level 1 (43 points)
    Mac OS X
    Sep 3, 2016 12:08 PM in response to Eric Root

    I have used OWC on a number of occasions, notably to maximise my PowerBook G4 (PPC). I am very happy with their products. Thanks for the reminder.

  • by Eric Root,

    Eric Root Eric Root Sep 4, 2016 10:35 AM in response to Walt
    Level 9 (69,813 points)
    iTunes
    Sep 4, 2016 10:35 AM in response to Walt

    You are welcome.

  • by Walt,

    Walt Walt Sep 7, 2016 6:33 PM in response to BobHarris
    Level 1 (43 points)
    Mac OS X
    Sep 7, 2016 6:33 PM in response to BobHarris

    I have deleted the noted adware. While I have one program that I must use and it is only available in DOS based Windows, I can at least temporarily stop using my windows emulator. So I did delete the VirtualBox. I have ordered the RAM upgrade and should be at 8GB soon. However, the kernel panic crash continues. I will add the recent events.

    Kernel_2016-09-07-093027_Walter-L-Olson-Jr-MacBook-Pro.panic

    Kernel_2016-09-07-130640_Walter-L-Olson-Jr-MacBook-Pro.panic

    Kernel_2016-09-07-155248_Walter-L-Olson-Jr-MacBook-Pro.panic

    I will also run Entre and attach that as well.

     

    EtreCheck version: 3.0.3 (307)

    Report generated 2016-09-07 21:14:27

    Download EtreCheck from https://etrecheck.com

    Runtime 4:55

    Performance: Good

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is restarting

     

    Hardware Information: ⓘ

        MacBook Pro (15-inch, Mid 2010)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro6,2

        1 2.8 GHz Intel Core i7 CPU: 2-core

        4 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                2 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 36

     

    Video Information: ⓘ

        Intel HD Graphics

        NVIDIA GeForce GT 330M - VRAM: 512 MB

            Color LCD 1440 x 900

     

    System Software: ⓘ

        OS X Yosemite 10.10.5 (14F1912) - Time since boot: about 5 hours

     

    Disk Information: ⓘ

        HGST HTS721010A9E630 disk0 : (1 TB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            MacBookPro 1TB HD (disk1) / : 998.98 GB (749.29 GB free)

                Core Storage: disk0s2 999.35 GB Online

     

        MATSHITADVD-R   UJ-898   ()

     

    USB Information: ⓘ

        Logitech USB Receiver

        Seagate FreeAgent Go 160.04 GB

            EFI (disk3s1) <not mounted> : 210 MB

            Powerbook Data (disk3s2) /Volumes/Powerbook Data : 159.70 GB (145.10 GB free)

        Seagate Expansion 1 TB

            EFI (disk2s1) <not mounted> : 210 MB

            Boot OS X (disk2s3) <not mounted> : 134 MB

            Time Machine Backup (disk5) /Volumes/Time Machine Backup : 999.54 GB (10.44 GB free)

                Encrypted AES-XTS Unlocked

                Core Storage: disk2s2 999.86 GB Online

        Apple Internal Memory Card Reader

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

        Generic Mass Storage Device 32.1 MB

            ShomerYaar Levi (disk4s1) /Volumes/ShomerYaar Levi : 32 MB (29 MB free)

        Apple Inc. Built-in iSight

        Apple Computer, Inc. IR Receiver

     

    Gatekeeper: ⓘ

        Mac App Store and identified developers

     

    Kernel Extensions: ⓘ

            /System/Library/Extensions

        [not loaded]    com.markspace.iokit.IOMissingSyncMassStorage (6.0.4 - 2016-09-02) [Support]

        [not loaded]    com.markspace.missingsync.palmos.classicseize (1.0.0 - 2016-09-02) [Support]

        [not loaded]    com.olympus.DSSBlockCommandsDevice (1.1.0 - 2016-09-02) [Support]

        [not loaded]    com.palm.ClassicNotSeizeDriver (3.2.1 - 2016-09-02) [Support]

        [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.4 (26840) - SDK 10.4 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraDIPSupport (1.0.0.7 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraFSRSupport (3.0.0.3 - SDK 10.6 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraHSRSupport (3.0.0.18 - SDK 10.6 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraIPDirect (1.1.5 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.SierraQMISupport (1.0.1.0 - SDK 10.6 - 2016-09-02) [Support]

        [loaded]    com.sierrawireless.driver.SierraVSP (1.0.0 - 2016-09-02) [Support]

        [not loaded]    com.sierrawireless.driver.qmiNetDriver (1.0 - SDK 10.6 - 2016-09-02) [Support]

     

            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 (26840) - SDK 10.4 - 2013-04-04) [Support]

        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 (26840) - SDK 10.5 - 2013-04-04) [Support]

        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.4 (26840) - SDK 10.4 - 2013-04-04) [Support]

     

    System Launch Agents: ⓘ

        [not loaded]    5 Apple tasks

        [loaded]    146 Apple tasks

        [running]    49 Apple tasks

        [killed]    13 Apple tasks

        13 processes killed due to insufficient RAM

     

    System Launch Daemons: ⓘ

        [running]    com.seagate.TBDecorator.plist (2011-10-24) [Support]

        [not loaded]    43 Apple tasks

        [loaded]    132 Apple tasks

        [running]    79 Apple tasks

        [killed]    8 Apple tasks

        8 processes killed due to insufficient RAM

     

    Launch Agents: ⓘ

        [loaded]    com.citrix.AuthManager_Mac.plist (2012-07-25) [Support]

        [running]    com.citrix.ServiceRecords.plist (2012-07-25) [Support]

        [loaded]    com.coupons.coupond.plist (2015-09-14) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-03-01) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2014-10-24) [Support]

        [running]    com.sierrawireless.SwitchTool.plist (2010-09-07) [Support]

        [running]    com.symantec.quickmenusa.application.plist (2011-10-30) [Support]

        [running]    com.symantec.savdiskmountnotify.application.plist (2011-12-13) [Support]

        [running]    com.symantec.scannotification.application.plist (2011-12-13) [Support]

        [running]    com.symantec.symsecondarylaunch.application.plist (2011-12-13) [Support]

        [loaded]    org.macosforge.xquartz.startx.plist (2014-08-11) [Support]

     

    Launch Daemons: ⓘ

        [loaded]    com.adobe.fpsaud.plist (2016-06-28) [Support]

        [loaded]    com.adobe.versioncueCS3.plist (2008-08-13) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-09-01) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2014-10-24) [Support]

        [loaded]    org.macosforge.xquartz.privileged_startx.plist (2014-08-11) [Support]

        [loaded]    org.sane-project.saned.plist (2014-11-29) [Support]

     

    User Launch Agents: ⓘ

        [loaded]    com.adobe.ARM.[...].plist (2011-03-05) [Support]

        [loaded]    com.apple.SafariBookmarksSyncer.plist (2011-02-07) [Support]

        [running]    com.cnet.ttengine.plist (2009-09-01) [Support]

        [failed]    de.writeitstudios.cookiestumbleragent.plist (2014-10-25) [Support]

     

    User Login Items: ⓘ

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        EvernoteHelper    Application  (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        MagicanMonitor    Application  (/Applications/Utilities/Magican.app/Contents/Frameworks/MagicanMonitor.app)

        Microsoft Database Daemon    Application  (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)

        SMARTReporter    Application  (/Applications/Utilities/SMARTReporter/SMARTReporter.app)

        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

        handyPrintUserDaemon    Application  (/Applications/handyPrint.app/Contents/Library/LoginItems/handyPrintUserDaemon. app)

        RealPlayer Downloader Agent    Application  (~/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)

        keyedobjects.nib    Document  (/Library/Frameworks/iLifePageLayout.framework/Versions/A/Resources/cs.lproj/TC CarouselOKView.nib/keyedobjects.nib)

        DiskWarriorDaemonStarter    Application  (/Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)

        Jabber Video    Application Hidden (/Applications/Jabber Video.app)

        CitrixFMDPrefPlugin    Application  (/Applications/Citrix/FollowMeData/CitrixFMDPrefPlugin.app)

        InstUtilLaunch    Application  (/Library/Printers/Brother/Utilities/InstallUtility.app/Contents/Resources/Inst UtilLaunch.app)

        HP IO Classic Proxy    Application Hidden (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)

        HP Setup Assistant    Application  (/Applications/HP LaserJet Software/HP Setup Assistant.app)

        HPEventHandler    Application  (/Library/Application Support/hp/laserjet/Trap Monitor/HPEventHandler.app)

     

    Internet Plug-ins: ⓘ

        AdobePDFViewerNPAPI: 11.0.16 - SDK 10.6 (2016-05-11) [Support]

        Flash Player: 22.0.0.209 - SDK 10.9 (2016-09-02) Outdated! Update

        AdobePDFViewer: 11.0.16 - SDK 10.6 (2016-05-11) [Support]

        PrintDialogExt: 3.5 (2006-03-10) [Support]

        SpeedDownload Browser Plugin: 2.1.5 - SDK 10.4 (2011-07-25) [Support]

        iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-23)

        RealPlayer Plugin: Unknown (2010-12-03) [Support]

        QuickTime Plugin: 7.7.3 (2016-09-02)

        FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-09-02) [Support]

        CitrixICAClientPlugIn: 11.5.0 - SDK 10.6 (2014-03-04) [Support]

        F5 SSL VPN Plugin: 6030.2009.0921.1 (2012-07-20) [Support]

        CouponPrinter-FireFox_v2: 5.4.0 - SDK 10.10 (2015-09-14) [Support]

        Silverlight: 5.1.41212.0 - SDK 10.6 (2016-02-10) [Support]

        Google Earth Web Plug-in: 5.2 (2010-09-01) [Support]

        Default Browser: 600 - SDK 10.10 (2015-09-30)

        Flip4Mac WMV Plugin: 3.1.0.24   - SDK 10.8 (2013-05-12) [Support]

        SharePointBrowserPlugin: 14.6.0 - SDK 10.6 (2016-04-11) [Support]

        NPDjVu: Unknown (2006-03-10) [Support]

        JavaAppletPlugin: Java 8 Update 101 build 13 (2016-09-05) Check version

        OfficeLiveBrowserPlugin: 12.3.6 (2015-08-01) [Support]

     

    User internet Plug-ins: ⓘ

        Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]

     

    Safari Extensions: ⓘ

        CustomSearch - SideTree.com - Software for Mac and PC - http://SideTree.com/extensions.html#CustomSearch (2015-04-19)

        Add To Amazon Wish List - Amazon.com - http://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2011-07-20)

        BackTrack - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#BackTrack (2014-06-05)

        Keeper® Password Manager & Digital Vault - Keeper Security, Inc - https://keepersecurity.com (2016-09-04)

        Speed Download - Yazsoft - http://www.yazsoft.com (2012-01-22)

        ReadOnly - SideTree.com - Software for Mac and PC - http://SideTree.com/extensions.html#ReadOnly (2011-06-01)

        Translate - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#Translate (2016-01-31)

     

    3rd Party Preference Panes: ⓘ

        Adobe Version Cue CS3 (2008-08-13) [Support]

        Citrix ShareFile Sync (2012-07-25) [Support]

        TechTracker (2012-05-04) [Support]

        Device Detector (2008-01-24) [Support]

        Flash Player (2016-06-28) [Support]

        Flip4Mac WMV (2013-01-09) [Support]

        Java (2016-09-05) [Support]

        MacFUSE (2008-12-19) [Support]

        Printopia (2016-01-28) [Support]

        SANE (2012-11-04) [Support]

        SymAutoProtect (2011-12-13)

        Symantec\nQuickMenu (2011-12-13) [Support]

        Webmailer (2012-10-24) [Support]

     

    Time Machine: ⓘ

        Skip System Files: NO

        Mobile backups: ON

        Auto backup: YES

        Volumes being backed up:

            MacBookPro 1TB HD: Disk size: 998.98 GB Disk used: 249.69 GB

        Destinations:

            Time Machine Backup [Local]

            Total size: 999.54 GB

            Total number of backups: 110

            Oldest backup: 6/14/13, 7:06 

            Last backup: 9/5/16, 6:07 

            Size of backup disk: Adequate

                Backup size 999.54 GB > (Disk used 249.69 GB X 3)

     

    Top Processes by CPU: ⓘ

            36%    distnoted(5)

            26%    fontd

             8%    kernel_task

             8%    fontworker

             7%    WindowServer

     

    Top Processes by Memory: ⓘ

        843 MB    kernel_task

        492 MB    firefox

        106 MB    mds_stores

        98 MB    Finder

        90 MB    mdworker(9)

     

    Virtual Memory Information: ⓘ

        44 MB    Free RAM

        3.83 GB    Used RAM (697 MB Cached)

        1.12 GB    Swap Used

     

    Diagnostics Information: ⓘ

        Sep 7, 2016, 05:14:04 PM    /Library/Logs/DiagnosticReports/firefox_2016-09-07-171404_[redacted].cpu_resour ce.diag [Details]

            /Applications/Firefox.app/Contents/MacOS/firefox

        Sep 7, 2016, 05:07:24 PM    /Library/Logs/DiagnosticReports/CalendarAgent_2016-09-07-170724_[redacted].cpu_ resource.diag [Details]

            /System/Library/PrivateFrameworks/CalendarAgent.framework/Executables/CalendarA gent

        Sep 7, 2016, 04:55:54 PM    /Library/Logs/DiagnosticReports/Calendar_2016-09-07-165554_[redacted].cpu_resou rce.diag [Details]

            /Applications/Calendar.app/Contents/MacOS/Calendar

        Sep 7, 2016, 04:08:52 PM    /Library/Logs/DiagnosticReports/fontd_2016-09-07-160852_[redacted].cpu_resource .diag [Details]

            /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd

        Sep 7, 2016, 03:52:48 PM    /Library/Logs/DiagnosticReports/Kernel_2016-09-07-155248_[redacted].panic [Details]

        Sep 7, 2016, 03:52:26 PM    Self test - passed

        Sep 7, 2016, 01:34:40 PM    /Library/Logs/DiagnosticReports/fontd_2016-09-07-133440_[redacted].cpu_resource .diag [Details]

        Sep 7, 2016, 01:06:40 PM    /Library/Logs/DiagnosticReports/Kernel_2016-09-07-130640_[redacted].panic [Details]

        Sep 7, 2016, 10:50:01 AM    /Library/Logs/DiagnosticReports/fontd_2016-09-07-105001_[redacted].cpu_resource .diag [Details]

        Sep 7, 2016, 09:30:27 AM    /Library/Logs/DiagnosticReports/Kernel_2016-09-07-093027_[redacted].panic [Details]

        Sep 7, 2016, 07:03:23 AM    /Library/Logs/DiagnosticReports/fontd_2016-09-07-070323_[redacted].cpu_resource .diag [Details]

        Sep 6, 2016, 10:12:56 PM    /Library/Logs/DiagnosticReports/fontd_2016-09-06-221256_[redacted].cpu_resource .diag [Details]

        Sep 6, 2016, 04:01:27 PM    /Library/Logs/DiagnosticReports/Kernel_2016-09-06-160127_[redacted].panic [Details]

        Sep 6, 2016, 10:47:42 AM    /Library/Logs/DiagnosticReports/fontd_2016-09-06-104742_[redacted].cpu_resource .diag [Details]

        Sep 6, 2016, 10:34:38 AM    ~/Library/Logs/DiagnosticReports/Jabber Video_2016-09-06-103438_[redacted].crash

            com.cisco.JabberVideo - /Applications/Jabber Video.app/Contents/MacOS/Jabber Video

        Sep 6, 2016, 09:52:38 AM    /Library/Logs/DiagnosticReports/Kernel_2016-09-06-095238_[redacted].panic [Details]

        Sep 6, 2016, 07:05:05 AM    /Library/Logs/DiagnosticReports/fontd_2016-09-06-070505_[redacted].cpu_resource .diag [Details]

        Sep 5, 2016, 11:15:01 PM    /Library/Logs/DiagnosticReports/Kernel_2016-09-05-231501_[redacted].panic [Details]

        Sep 5, 2016, 08:52:59 PM    /Library/Logs/DiagnosticReports/fontd_2016-09-05-205259_[redacted].cpu_resource .diag [Details]

        Sep 5, 2016, 05:06:50 PM    /Library/Logs/DiagnosticReports/Kernel_2016-09-05-170650_[redacted].panic [Details]

        Sep 5, 2016, 03:05:31 PM    /Library/Logs/DiagnosticReports/Kernel_2016-09-05-150531_[redacted].panic [Details]

        Sep 5, 2016, 12:48:23 PM    /Library/Logs/DiagnosticReports/fontd_2016-09-05-124823_[redacted].cpu_resource .diag [Details]

        Sep 5, 2016, 12:29:17 PM    ~/Library/Logs/DiagnosticReports/Jabber Video_2016-09-05-122917_[redacted].crash

        Sep 5, 2016, 11:00:58 AM    /Library/Logs/DiagnosticReports/Kernel_2016-09-05-110058_[redacted].panic [Details]

        Sep 5, 2016, 08:48:10 AM    /Library/Logs/DiagnosticReports/fontd_2016-09-05-084810_[redacted].cpu_resource .diag [Details]

        Sep 4, 2016, 11:19:57 PM    ~/Library/Logs/DiagnosticReports/Finder_2016-09-04-231957_[redacted].crash

            com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder

        Sep 3, 2016, 01:51:46 PM    /Library/Logs/DiagnosticReports/Kernel_2016-09-03-135146_[redacted].panic [Details]

        Sep 3, 2016, 11:51:41 AM    /Library/Logs/DiagnosticReports/Kernel_2016-09-03-115141_[redacted].panic [Details]

        Sep 3, 2016, 09:51:23 AM    /Library/Logs/DiagnosticReports/Kernel_2016-09-03-095123_[redacted].panic [Details]

        Sep 3, 2016, 06:18:56 AM    /Library/Logs/DiagnosticReports/Kernel_2016-09-03-061856_[redacted].panic [Details]

        Sep 3, 2016, 04:20:13 AM    /Library/Logs/DiagnosticReports/Kernel_2016-09-03-042013_[redacted].panic [Details]

        Sep 2, 2016, 03:01:59 AM    /Library/Logs/DiagnosticReports/Kernel_2016-09-02-030159_[redacted].panic [Details]

     

    Files deleted by EtreCheck: ⓘ

        Sep 2, 2016, 02:59:56 PM - ~/Library/LaunchAgents/pdfpronto.notification.plist

        Sep 2, 2016, 02:59:56 PM - ~/Library/Safari/Extensions/Kuklorest.safariextz

        Sep 2, 2016, 02:59:56 PM - ~/Library/Safari/Extensions/s1h2m3o4o5p6i.safariextz

        Sep 7, 2016, 10:34:19 AM - /System/Library/LaunchDaemons/com.apple.kdcmond.plist

     

    I hope that this is the last time I need to bother you. Thanks for your help.

  • by BobHarris,

    BobHarris BobHarris Sep 7, 2016 6:53 PM in response to Walt
    Level 6 (19,272 points)
    Mac OS X
    Sep 7, 2016 6:53 PM in response to Walt

        [loaded]    com.sierrawireless.driver.SierraVSP (1.0.0 - 2016-09-02) [Support]

        [running]    com.sierrawireless.SwitchTool.plist (2010-09-07) [Support]

    This kernel extension is still being loaded.

     

        [running]    com.symantec.quickmenusa.application.plist (2011-10-30) [Support]

        [running]    com.symantec.savdiskmountnotify.application.plist (2011-12-13) [Support]

        [running]    com.symantec.scannotification.application.plist (2011-12-13) [Support]

        [running]    com.symantec.symsecondarylaunch.application.plist (2011-12-13) [Support]

    Strongly suggest uninstalling the anti-virus package.  All the Mac anti-virus packages have caused nothing but problems for users in the forums

    How does Mac OS X protect me?

    <http://www.thesafemac.com/mmg-builtin/>

     

    Rather then call out other 3rd party additions one-by-one, I'll just say that you have a lot of extra stuff installed as launch agents, daemons, login items, Internet plug-ins, Safari extensions, 3rd party preference panes.

     

    You should really go through the EtreCheck list and uninstall as much of this extra stuff you can, unless you absolutely need it.

  • by Eric Root,

    Eric Root Eric Root Sep 8, 2016 9:34 AM in response to Walt
    Level 9 (69,813 points)
    iTunes
    Sep 8, 2016 9:34 AM in response to Walt
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