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yogabydawn

Q: I am using a shared Cox email address (with my spouse) on my devices.  When I delete an email it is deleted from his devices too.   Help?

I am using a shared Cox email address on my Mac Mail.  When I delete an email from my device, it deletes from my spouses devices as well.  Do you have a solution besides creating separate emails?

Posted on Sep 4, 2016 2:44 PM

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Q: I am using a shared Cox email address (with my spouse) on my devices.  When I delete an email it is deleted from his devices ... more

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  • by Kappy,

    Kappy Kappy Sep 4, 2016 2:47 PM in response to yogabydawn
    Level 10 (270,309 points)
    Desktops
    Sep 4, 2016 2:47 PM in response to yogabydawn

    You are both using the same account. Whatever each of you does will be reflected on all your devices. To stop that see:

     

    Using More than One iDevice on the Same Computer

     

    This applies mainly to couples who are adding another device and do not want their email, messages, etc. being duplicated on both devices. To begin read: How to use multiple iPhone, iPad, or iPod devices with one computer. You need to establish a separate Apple ID and password for whomever will use the new iDevice. See Apple - My Apple ID and Frequently asked questions about Apple ID. The easiest way is to do this on the computer using iTunes: iTunes- How to set up an Apple ID within iTunes.

     

    On the computer create a new user account for the person with the new iDevice. This will be the user account that person will always use. He/She will no longer use the other user account. This way that person will have a separate iTunes Library. Note that once done you cannot "share" apps under a single Apple ID. Each of you must purchase your own apps under your own Apple ID. When you decide to split up like this one of you will need to re-purchase the apps that they want to use.

     

    Start by transferring the new device(s) to a new account along with all your data.  Save any photo stream photos that you want to keep to your camera roll (unless they are already in the camera roll) by opening your Photos app, tap on Albums icon at the bottom. Now, tap on My Photo Stream album; tap Select; tap on the photos you want to select;, tap the share icon (box with upward facing arrow) in the lower left corner; then tap Save to Camera Roll.

     

    If you are syncing notes with iCloud that you want to keep then you need to open each of your notes and email them to yourself. Later you can copy and paste the text into new notes created in your new account.

     

    Tap on Settings > iCloud > Delete Account (only deletes it from this device, not from iCloud; the person keeping the current account will not be affected,) provide the password to turn off Find My Phone and choose Keep on My iDevice when prompted.  Sign in with a different Apple ID to create your new account. Choose Merge to upload your data.

     

    Once you are on separate accounts, you can each go to icloud.com and delete the other person's data from your account.

     

    The above was created by user, randers4. Changes were made to improve readability and syntax.

  • by Meg St._Clair,Helpful

    Meg St._Clair Meg St._Clair Sep 4, 2016 2:51 PM in response to yogabydawn
    Level 9 (58,419 points)
    iPhone
    Sep 4, 2016 2:51 PM in response to yogabydawn

    It sounds as if you're using an IMAP based account, which is designed to stay in sync across all devices. You can find out if Cox offers a POP3 email option. Many providers still do. Once you have Cox change things over, you'll most likely need to delete the email accounts from both iOS devices and add them back.

     

    Whether or not you're both using the same Apple ID is not relevant in this case.

  • by yogabydawn,

    yogabydawn yogabydawn Sep 4, 2016 2:52 PM in response to Kappy
    Level 1 (4 points)
    Mac OS X
    Sep 4, 2016 2:52 PM in response to Kappy

    WE have separate Apple accounts.  This shouldn't be a problem.

  • by yogabydawn,

    yogabydawn yogabydawn Sep 4, 2016 2:55 PM in response to Meg St._Clair
    Level 1 (4 points)
    Mac OS X
    Sep 4, 2016 2:55 PM in response to Meg St._Clair

    UUnfortunately cox said we can't use pop anymore with Mac osx El Capitan. We had to Change to Imap in order to send outgoing emails.

  • by Meg St._Clair,Solvedanswer

    Meg St._Clair Meg St._Clair Sep 4, 2016 2:59 PM in response to yogabydawn
    Level 9 (58,419 points)
    iPhone
    Sep 4, 2016 2:59 PM in response to yogabydawn

    In that case, you're probably going to need to switch to separate email accounts. Or, if sharing an email account is important, find a provider who supports POP.

     

    I suppose you could always, instead of deleting the email, move it to another folder (e.g. Read email). Not ideal, I suppose.

  • by yogabydawn,

    yogabydawn yogabydawn Sep 4, 2016 3:00 PM in response to Meg St._Clair
    Level 1 (4 points)
    Mac OS X
    Sep 4, 2016 3:00 PM in response to Meg St._Clair

    UUnfortunately cox said we can't use pop anymore with Mac osx El Capitan. We had to Change to Imap in order to send outgoing emails.

  • by leroydouglas,

    leroydouglas leroydouglas Sep 4, 2016 5:02 PM in response to yogabydawn
    Level 7 (22,894 points)
    Notebooks
    Sep 4, 2016 5:02 PM in response to yogabydawn

    The IMAP account is doing what is designed to do—syncing  across all devices, reflecting every action taken.

     

    Your best option is create a separate email account.