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Q: 1 week old Macbook Constantly Crashing

I just purchased a macbook pro w/retina. It has been freezing since i received it in the mail. Im going to be calling tomorrow, but wonder if anyone knows what the issue could be. Here is one of the panic report:

Anonymous UUID: 695AC6C4-0F08-2FDE-13A0-B09BE5CB1ACC

 

Sat Sep  3 13:35:27 2016

 

*** MCA Error Report ***

CPU Machine Check Architecture Error Dump (CPU: Intel(R) Core(TM) i5-5257U CPU @ 2.70GHz, CPUID: 0x306D4)

Core: 0

IA32_MC3_STATUS=0xBE00000000800400

  IA32_MC3_CTL=0x0

IA32_MC3_ADDR=0xFFFFFF800E188B6A

IA32_MC3_MISC=0xFFFFFF800E188B6A

Core: 0

IA32_MC4_STATUS=0xBE00000000800400

  IA32_MC4_CTL=0x0

IA32_MC4_ADDR=0xFFFFFF800E188B6A

IA32_MC4_MISC=0xFFFFFF800E188B6A

Core: 0

IA32_MC5_STATUS=0xEE0000000040110B

  IA32_MC5_CTL=0x0

IA32_MC5_ADDR=0xFF7075C0

IA32_MC5_MISC=0x3880000086

Core: 0

IA32_MC6_STATUS=0xEE0000000040110B

  IA32_MC6_CTL=0x0

IA32_MC6_ADDR=0xFF70FBC0

IA32_MC6_MISC=0x3880000086

 

 

*** Panic Report ***

Machine-check capabilities: 0x0000000001000c07

family: 6 model: 61 stepping: 4 microcode: 33

signature: 0x306d4

Intel(R) Core(TM) i5-5257U CPU @ 2.70GHz

7 error-reporting banks

Processor 2: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC4_STATUS(0x411): 0xbe00000000800400

IA32_MC4_ADDR(0x412):   0x<ptr>

IA32_MC4_MISC(0x413):   0x<ptr>

Processor 3: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC4_STATUS(0x411): 0xbe00000000800400

IA32_MC4_ADDR(0x412):   0x<ptr>

IA32_MC4_MISC(0x413):   0x<ptr>

panic(cpu 2 caller 0xffffff800dfcf1ba): "Machine Check at 0xffffff800dfed0ab, registers:\n" "CR0: 0x000000008001003b, CR2: 0x000000010f215000, CR3: 0x00000000111bf000, CR4: 0x00000000003627e0\n" "RAX: 0x0000000000000060, RBX: 0xffffff800e6f84c0, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff801a833ef0, RBP: 0xffffff801a833f20, RSI: 0x0000000000000006, RDI: 0xffffff800e62cec0\n" "R8: 0x0000000000000004, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000002\n" "R12: 0x0000000000000060, R13: 0x0000000000000002, R14: 0x0000066b3dfcbc0a, R15: 0x0000000000000000\n" "RFL: 0x0000000000000046, RIP: 0xffffff800dfed0ab, CS:  0x0000000000000008, SS:  0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.60.11/ osfmk/i386/trap_native.c:168

Backtrace (CPU 2), Frame : Return Address

0xffffff81103c5e90 : 0xffffff800dedab52

0xffffff81103c5f10 : 0xffffff800dfcf1ba

0xffffff81103c6070 : 0xffffff800dfecdff

0xffffff801a833f20 : 0xffffff800dfd0459

0xffffff801a833f40 : 0xffffff800def22fd

0xffffff801a833f90 : 0xffffff800def27f0

0xffffff801a833fb0 : 0xffffff800dfc9117

 

BSD process name corresponding to current thread: kernel_task

 

Mac OS version:

15G1004

 

Kernel version:

Darwin Kernel Version 15.6.0: Mon Aug 29 20:21:34 PDT 2016; root:xnu-3248.60.11~1/RELEASE_X86_64

Kernel UUID: E349749B-3303-3DDF-959C-B5885A0E1F6E

Kernel slide: 0x000000000dc00000

Kernel text base: 0xffffff800de00000

__HIB  text base: 0xffffff800dd00000

System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)

 

System uptime in nanoseconds: 7079646172825

last loaded kext at 2883773748434: com.apple.driver.usb.cdc         5.0.0 (addr 0xffffff7f909df000, size 28672)

last unloaded kext at 3130613472682: com.apple.driver.usb.AppleUSBHostCompositeDevice      1.0.1 (addr 0xffffff7f909d8000, size 28672)

loaded kexts:

  1. com.apple.driver.AudioAUUC 1.70
  2. com.apple.driver.AGPM         110.22.0
  3. com.apple.driver.ApplePlatformEnabler        2.6.0d0
  4. com.apple.driver.X86PlatformShim   1.0.0
  5. com.apple.filesystems.autofs            3.0
  6. com.apple.driver.AppleGraphicsDevicePolicy            3.12.7
  7. com.apple.driver.AppleUpstreamUserClient 3.6.1
  8. com.apple.driver.AppleOSXWatchdog           1
  9. com.apple.driver.AppleHDA   274.12
  10. com.apple.driver.pmtelemetry          1
  11. com.apple.iokit.IOUserEthernet         1.0.1
  12. com.apple.iokit.IOBluetoothSerialManager  4.4.6f1
  13. com.apple.Dont_Steal_Mac_OS_X    7.0.0
  14. com.apple.driver.AppleIntelBDWGraphics    10.1.4
  15. com.apple.driver.AppleThunderboltIP            3.0.8
  16. com.apple.driver.AppleLPC     3.1
  17. com.apple.driver.AppleHV      1
  18. com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport   4.4.6f1
  19. com.apple.driver.AppleCameraInterface       5.46.0
  20. com.apple.driver.AppleSMCLMU       208
  21. com.apple.driver.AppleIntelBDWGraphicsFramebuffer        10.1.4
  22. com.apple.driver.AppleIntelSlowAdaptiveClocking   4.0.0
  23. com.apple.driver.AppleBacklight       170.8.9
  24. com.apple.driver.AppleMCCSControl 1.2.13
  25. com.apple.driver.AppleUSBCardReader        3.7.1
  26. com.apple.AppleFSCompression.AppleFSCompressionTypeDataless           1.0.0d1
  27. com.apple.AppleFSCompression.AppleFSCompressionTypeZlib       1.0.0
  28. com.apple.BootCache 38
  29. com.apple.iokit.IOAHCIBlockStorage 2.8.5
  30. com.apple.driver.AppleAHCIPort        3.1.8
  31. com.apple.driver.AppleTopCaseHIDEventDriver        86
  32. com.apple.driver.AirPort.Brcm4360   1040.1.1a6
  33. com.apple.driver.AppleSmartBatteryManager          161.0.0
  34. com.apple.driver.AppleRTC    2.0
  35. com.apple.driver.AppleACPIButtons  4.0
  36. com.apple.driver.AppleHPET  1.8
  37. com.apple.driver.AppleSMBIOS         2.1
  38. com.apple.driver.AppleACPIEC           4.0
  39. com.apple.driver.AppleAPIC   1.7
  40. com.apple.nke.applicationfirewall     163
  41. com.apple.security.quarantine           3
  42. com.apple.security.TMSafetyNet       8
  43. com.apple.kext.triggers          1.0
  44. com.apple.driver.DspFuncLib 274.12
  45. com.apple.kext.OSvKernDSPLib          525
  46. com.apple.driver.CoreCaptureResponder      1
  47. com.apple.iokit.IOSurface      108.2.3
  48. com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.4.6f1
  49. com.apple.iokit.IOBluetoothFamily   4.4.6f1
  50. com.apple.driver.AppleHDAController           274.12
  51. com.apple.iokit.IOHDAFamily 274.12
  52. com.apple.iokit.IOAudioFamily          204.4
  53. com.apple.vecLib.kext 1.2.0
  54. com.apple.iokit.IOSerialFamily          11
  55. com.apple.AppleGraphicsDeviceControl        3.12.8
  56. com.apple.iokit.IOAcceleratorFamily2           205.11
  57. com.apple.driver.X86PlatformPlugin 1.0.0
  58. com.apple.driver.IOPlatformPluginFamily     6.0.0d7
  59. com.apple.iokit.IOSlowAdaptiveClockingFamily        1.0.0
  60. com.apple.driver.AppleGraphicsControl        3.12.8
  61. com.apple.driver.AppleBacklightExpert         1.1.0
  62. com.apple.iokit.IONDRVSupport        2.4.1
  63. com.apple.driver.AppleSMC   3.1.9
  64. com.apple.driver.AppleSMBusController       1.0.14d1
  65. com.apple.iokit.IOGraphicsFamily     2.4.1
  66. com.apple.iokit.IOSCSIBlockCommandsDevice          3.7.7
  67. com.apple.iokit.IOUSBMassStorageDriver    1.0.0
  68. com.apple.iokit.IOSCSIArchitectureModelFamily      3.7.7
  69. com.apple.driver.usb.networking       5.0.0
  70. com.apple.driver.CoreStorage            517.50.1
  71. com.apple.driver.AppleThunderboltDPInAdapter      4.1.3
  72. com.apple.driver.AppleThunderboltDPAdapterFamily          4.1.3
  73. com.apple.driver.AppleThunderboltPCIDownAdapter           2.0.2
  74. com.apple.iokit.IOAHCIFamily            2.8.1
  75. com.apple.driver.AppleHIDKeyboard  181
  76. com.apple.driver.AppleMultitouchDriver       304.12
  77. com.apple.driver.AppleHIDTransport 5
  78. com.apple.driver.AppleHSSPIHIDDriver          43
  79. com.apple.driver.AppleThunderboltNHI         4.0.4
  80. com.apple.iokit.IOThunderboltFamily            6.0.2
  81. com.apple.iokit.IO80211Family         1110.26
  82. com.apple.driver.mDNSOffloadUserClient    1.0.1b8
  83. com.apple.iokit.IONetworkingFamily 3.2
  84. com.apple.driver.corecapture 1.0.4
  85. com.apple.driver.AppleHSSPISupport 43
  86. com.apple.driver.AppleIntelLpssSpiController           2.0.60
  87. com.apple.driver.AppleIntelLpssGspi 2.0.60
  88. com.apple.driver.AppleIntelLpssDmac           2.0.60
  89. com.apple.driver.usb.AppleUSBXHCIPCI        1.0.1
  90. com.apple.driver.usb.AppleUSBXHCI 1.0.1
  91. com.apple.iokit.IOUSBFamily 900.4.1
  92. com.apple.iokit.IOUSBHostFamily     1.0.1
  93. com.apple.driver.AppleUSBHostMergeProperties     1.0.1
  94. com.apple.driver.AppleEFINVRAM    2.0
  95. com.apple.driver.AppleEFIRuntime   2.0
  96. com.apple.iokit.IOHIDFamily  2.0.0
  97. com.apple.iokit.IOSMBusFamily        1.1
  98. com.apple.security.sandbox   300.0
  99. com.apple.kext.AppleMatch   1.0.0d1
  100. com.apple.driver.AppleKeyStore        2
  101. com.apple.driver.AppleMobileFileIntegrity   1.0.5
  102. com.apple.driver.AppleCredentialManager   1.0
  103. com.apple.driver.DiskImages 417.4
  104. com.apple.iokit.IOStorageFamily       2.1
  105. com.apple.iokit.IOReportFamily        31
  106. com.apple.driver.AppleFDEKeyStore  28.30
  107. com.apple.driver.AppleACPIPlatform 4.0
  108. com.apple.iokit.IOPCIFamily  2.9
  109. com.apple.iokit.IOACPIFamily            1.4
  110. com.apple.kec.Libm    1
  111. com.apple.kec.pthread           1
  112. com.apple.kec.corecrypto       1.0

Model: MacBookPro12,1, BootROM MBP121.0167.B17, 2 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.28f7

Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54424C41522D4E5544

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54424C41522D4E5544

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)

Bluetooth: Version 4.4.6f1 17910, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0256G, 251 GB

USB Device: USB 3.0 Bus

USB Device: Card Reader

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

Posted on Sep 4, 2016 4:37 PM

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Q: 1 week old Macbook Constantly Crashing

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