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Havasu07
Level 1 (8 points)
Mac OS X

Q: Mail looping

I am unable to send mail from word  The computer goes into a loop with previous mail temps

iMac (Retina 5K, 27-inch, Late 2015), OS X El Capitan (10.11.6)

Posted on Sep 4, 2016 9:02 PM

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Havasu07

Q: Mail looping

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  • by sberman,

    sberman sberman Sep 4, 2016 9:45 PM in response to Havasu07
    Level 8 (38,965 points)
    Sep 4, 2016 9:45 PM in response to Havasu07

    Havasu07 wrote:

     

    I am unable to send mail from word ...

    • Send mail from Microsoft Word?
      • What version of Word?
      • Have you updated it?  (Help > Check for Updates from Word's menu)
      • Have you updated El Capitan to OS X 10.11.6 (current version)?
    • Why not simply save the file and use Apple's Mail application to send the Word file as an attachment?

  • by Jason Holder,

    Jason Holder Jason Holder Sep 4, 2016 9:50 PM in response to Havasu07
    Level 1 (13 points)
    Mac OS X
    Sep 4, 2016 9:50 PM in response to Havasu07

    MS word will use your default mail client to send mail, however when you installed office it would have also installed Outlook. Are you using Outlook as the mail client? If not is is possible that Word is trying to use Outlook, and if outlook is not configured, then nothing would happen. Also for word to send via outlook or Mail.. either of these apps need to be running.