rokbxl

Q: how and where to get ios gear4 smartlink app for older devices?

I would appreciate help on getting the ios gear4 smartlink app; I did buy it in 2012 but I don't have a working backup and need to install it on ipad 2/black bird radio and an iphone 4/house party rise. Thanks!

iPhone 4, iOS 5

Posted on Sep 5, 2016 12:11 AM

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Q: how and where to get ios gear4 smartlink app for older devices?

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  • Helpful answers

  • by Briansyddall,Apple recommended

    Briansyddall Briansyddall Sep 5, 2016 9:15 AM in response to rokbxl
    Level 6 (8,090 points)
    Apple Watch
    Sep 5, 2016 9:15 AM in response to rokbxl

    Hi

    You can only get this app if its in the apps store  some get taken off by maker.

    Cheers

    Brian

  • by Michael Black,Apple recommended

    Michael Black Michael Black Sep 5, 2016 6:27 AM in response to rokbxl
    Level 7 (24,018 points)
    Sep 5, 2016 6:27 AM in response to rokbxl

    Contact Gear4. Developers determine which apps and which versions of their apps they continue to distribute and support.

  • by MichelPM,

    MichelPM MichelPM Sep 5, 2016 7:28 AM in response to rokbxl
    Level 6 (13,626 points)
    iPad
    Sep 5, 2016 7:28 AM in response to rokbxl

    If this app is still available in the iOS App Store and you had already purchased this version, if it still exists, you could try redownloading it. Depending on your iDevice and version of iOS, if the app is still available and an older version of it still exists on Apple's servers, a prompt will pop up on your screen asking if you want to download and install the last available and compatible version of that app.

    If the app in question has been pulled by its developer, then it is no longer available any longer to download from the iOS App Store.

     

    Good Luck!

  • by rokbxl,

    rokbxl rokbxl Sep 5, 2016 9:16 AM in response to Briansyddall
    Level 1 (8 points)
    iPad
    Sep 5, 2016 9:16 AM in response to Briansyddall

    Hi Brian, thanks for your answer, the app is not available in the app store anymore, I contacted the author. Cheers, Ron

  • by rokbxl,

    rokbxl rokbxl Sep 5, 2016 9:17 AM in response to Michael Black
    Level 1 (8 points)
    iPad
    Sep 5, 2016 9:17 AM in response to Michael Black

    Hi Michel, thanks for your answer, I did contact gear4 today, lets see if their support gets me a copy. Cheers, Ron

  • by rokbxl,

    rokbxl rokbxl Sep 5, 2016 9:22 AM in response to MichelPM
    Level 1 (8 points)
    iPad
    Sep 5, 2016 9:22 AM in response to MichelPM

    Hi Michel, so the app is "outdated" and not available on the store anymore (I contacted apple support), I contacted as well gear4 support (no answer so far and they changed their business model not producing such devices anymore), and I have no backup. I wonder if someone still got a copy of the gear4 iOS app file and could send it over or make it available for download... Cheers, Ron