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by rkaufmann87,Sep 5, 2016 7:08 AM in response to independentfilmmaker
rkaufmann87
Sep 5, 2016 7:08 AM
in response to independentfilmmaker
Level 9 (58,115 points)
Photos for MacFirst reset the SMC and PRAM per the instructions in Intel iMac SMC and PRAM resets. If that does not work, then try another cable and plug it directly into one of the ports on your Mac. Do not use a hub!
If all of these fail then it seems like your External Hard Disk has failed and must be replaced. Many experienced users on these forums only use OWC (www.macsales.com) Mercury Elite Pro series of External Hard Disk due to the high quality enclosures.