Cleote
Level 1 (4 points)
Notebooks

Q: inactive iCloud in Yosemite

Hi,

 

iCloud is inactive in both my Admin and Std accounts.  However, every time I sign to my Admin acoount, 3 screens pop up, one after another.

the first says "iCloud Password  -> Please enter your password for (my email address).  2nd screen says the same thing, and the 3rd says "This Mac

cannot connect to iCloud because of a problem with (my email address -> Go to Preferences,  etc"  Ususally, I just click cancel or later or whatever

causes the screen to disappear.  If I go to Preferences, I'm shown a screen that shows says "iCloud is Inactive" and tries to get me to activate.  I just close it.

I don't know if this is a problem with the system, with iCloud, with my Admin account, but  it happens everytime i sign in and is a pain.  Can Someone tell me what's happening here and how I can resolve/fix it?

Thanks --

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.5)

Posted on Jan 24, 2016 6:37 PM

by Eric Root,Solvedanswer
Eric Root Eric Root
Level 9 (69,582 points)
iTunes
A:

There shouldn't be a problem. After the restart, the items will still be in the Trash, so they can always be returned if necessary.

Posted on Jan 26, 2016 12:35 PM

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Cleote

Q: inactive iCloud in Yosemite

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  • Helpful answers

  • by Eric Root,Apple recommended

    Eric Root Eric Root Jan 25, 2016 12:44 PM in response to Cleote
    Level 9 (69,582 points)
    iTunes
    Jan 25, 2016 12:44 PM in response to Cleote

    Try this.

     

    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Move the following to the Trash and restart.

     

    Close all running apps. Put the following items in the trash:

     

    1) In the ~/Library/ folder, put the Caches folder in the trash.

     

    2) In the ~/Library/Application Support/ folder, put the folder iCloud in the trash.

     

    3) In the ~/Library/Preferences/ folder, put the file MobileMeAccounts.plist in the trash.

     

    Learned from Kurt Lang


  • by Cleote,

    Cleote Cleote Jan 25, 2016 2:00 PM in response to Eric Root
    Level 1 (4 points)
    Notebooks
    Jan 25, 2016 2:00 PM in response to Eric Root

    Wow - I've never seen a response so detailed!  Reading it through, the instructions do make me a little nervous, deleting items out of the user library, but I accept them as true/valid/right. 

  • by Eric Root,Solvedanswer

    Eric Root Eric Root Jan 26, 2016 12:35 PM in response to Cleote
    Level 9 (69,582 points)
    iTunes
    Jan 26, 2016 12:35 PM in response to Cleote

    There shouldn't be a problem. After the restart, the items will still be in the Trash, so they can always be returned if necessary.

  • by AppleScruff82,

    AppleScruff82 AppleScruff82 Sep 4, 2016 5:14 PM in response to Eric Root
    Level 1 (4 points)
    iPhone
    Sep 4, 2016 5:14 PM in response to Eric Root

    I can't find the "Show Library Folder" option. It keeps trying to get me to sign into my original Gmail account - but I changed it to my newest Yahoo address because of a stalker.

     

    Screen Shot 2016-09-04 at 7.03.26 PM.png

    Under "Internet Accounts"- when i click on "iCloud account inactive" It says:

    "Only your primary account can use iCloud for Safari, Photos, ... etc.

    Not Primary iCloud Account.png

    But that IS my main email address. I don't know what to do.

    s

  • by Eric Root,

    Eric Root Eric Root Sep 5, 2016 9:02 AM in response to AppleScruff82
    Level 9 (69,582 points)
    iTunes
    Sep 5, 2016 9:02 AM in response to AppleScruff82

    You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. A new post would be much more visible. You can link to this one.

     

    To get the Show Library function, you need to select your user/home folder, not your all files folder.

     

    Have you signed out of iCloud and then signed in with your new ID?

     

    Apple ID email address or password - What to do after you change