LourencoR

Q: Ethernet Network drop Apple TV 4

Good morning guys,

 

(just tried to search trough the Forum but didn't find a relative question)

 

 

I just bought an Apple TV 4 (finally!).

Everything is working great and I love it.

 

But there seems to be a problem with the ethernet connection. Every time I wake up the ATv, it says it's not connected to the internet.

I go to the Network settings and the ethernet connection is gone and the only one available is the Wifi.

 

The only way I seem to get it working again is to restart the Apple TV.

 

Is this an known issue?

And if so, is there a fix?

 

 

 

Kind regards,

Lourenço

Apple TV (4th generation), tvOS 9.2.2

Posted on Sep 5, 2016 9:22 AM

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Q: Ethernet Network drop Apple TV 4

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  • by jncw03,

    jncw03 jncw03 Sep 5, 2016 9:53 AM in response to LourencoR
    Level 1 (4 points)
    Apple TV
    Sep 5, 2016 9:53 AM in response to LourencoR

    I have to same issues too. with a message saying "No Network Connection". I try to reset the Apple TV and go through the setup process it still has the same error message appear.

     

    Can IT person help us resolve this issues. Thank you!