HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod

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BeTrustDoHave
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Q: Error code 50

My iPad was disabled - couldn't remember my password - it's saying connect to iTunes

Do not want to lose my data so I'm trying to update.  Completed the basic update instructions and it keeps stating unknown error 50.

 

Pls. help

iPad Air

Posted on Sep 5, 2016 11:16 AM

by ChitlinsCC,Apple recommended
ChitlinsCC ChitlinsCC
Level 5 (7,615 points)
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A:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

Posted on Sep 5, 2016 11:50 AM

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Q: Error code 50

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