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All replies
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Helpful answers
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Sep 5, 2016 11:53 AM in response to pcbjrby Allan Eckert,In order to answer your question properly, you are going to have to post the entire report instead a single line.
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Sep 5, 2016 12:00 PM in response to Allan Eckertby pcbjr,Didn't want to clog things up - pardon me!
Here you go (I bolded the one thing I saw):
EtreCheck version: 2.1.8 (121)
Report generated September 5, 2016 at 2:56:24 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (24-inch, Mid 2007) (Verified)
iMac - model: iMac7,1
1 2.8 GHz Intel Core 2 Duo CPU: 2-core
6 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI,RadeonHD2600 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.11.6 (15G1004) - Time since boot: 5:46:23
Disk Information: ℹ️
SanDisk Ultra II 960GB disk0 : (960.2 GB)
EFI (disk0s1) <not mounted> : 210 MB
El Capitan SSD (disk0s2) / : 959.34 GB (599.68 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Firewire Information: ℹ️
Newer_Technology miniStack 800mbit - 800mbit max
EFI (disk1s1) <not mounted> : 210 MB
El Cap Super Duper (disk1s2) /Volumes/El Cap Super Duper : 599.67 GB (245.80 GB free)
El Cap Time Machine (disk1s3) /Volumes/El Cap Time Machine : 1.40 TB (1.03 TB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.4) [Click for support]
/System/Library/Extensions
[not loaded] com.rogueamoeba.InstantOn (6.0.3 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.5) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.1) [Click for support]
/System/Library/Extensions/InstantOn.kext/Contents/PlugIns
[not loaded] com.rogueamoeba.InstantOnCore (6.0.3 - SDK 10.6) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.logd.plist [Click for details]
[loaded] org.postfix.newaliases.plist [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.autoupdate.helpertool.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.microsoft.office.licensingV2.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] net.exirion.ssdfanctrl.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.adobe.ARM.[...].plist [Click for support] [Click for details]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.shirtpocket.backupbytime.plist [Click for support]
[loaded] com.shirtpocket.backuponmount-login.plist [Click for support]
[loaded] com.shirtpocket.backuponmount.plist [Click for support]
User Login Items: ℹ️
smcFanControl Application (/Applications/smcFanControl_2_3/smcFanControl.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 12.2.2r172 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 6.1 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Flip4Mac WMV Plugin: Version: 3.3.7.2 - SDK 10.7 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 5.1.50428.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 22.0.0.209 - SDK 10.9 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 22.0.0.209 - SDK 10.9 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.6.7 - SDK 10.6 [Click for support]
NPExView: Version: Unknown [Click for support]
JavaAppletPlugin: Version: Java 8 Update 101 build 13 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Paragon NTFS for Mac ® OS X [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
El Capitan SSD: Disk size: 959.34 GB Disk used: 359.66 GB
Destinations:
El Cap Time Machine [Local]
Total size: 1.40 TB
Total number of backups: 39
Oldest backup: 2016-08-13 07:08:13 +0000
Last backup: 2016-09-05 18:23:05 +0000
Size of backup disk: Adequate
Backup size 1.40 TB > (Disk used 359.66 GB X 3)
Top Processes by CPU: ℹ️
14% firefox
6% WindowServer
0% fontd
0% smcFanControl
0% notifyd
Top Processes by Memory: ℹ️
805 MB firefox
419 MB mds_stores
168 MB Finder
116 MB Microsoft Outlook
90 MB WindowServer
Virtual Memory Information: ℹ️
1.64 GB Free RAM
2.67 GB Active RAM
1.38 GB Inactive RAM
755 MB Wired RAM
22.76 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Sep 5, 2016, 09:09:39 AM Self test - passed
Sep 4, 2016, 07:43:12 PM /Library/Logs/DiagnosticReports/firefox_2016-09-04-194312_[redacted].cpu_resour ce.diag [Click for details]
Sep 4, 2016, 11:13:46 PM /Library/Logs/DiagnosticReports/firefox_2016-09-04-231346_[redacted].cpu_resour ce.diag [Click for details]
Sep 4, 2016, 11:04:19 PM /Library/Logs/DiagnosticReports/firefox_2016-09-04-230419_[redacted].cpu_resour ce.diag [Click for details]
Sep 4, 2016, 06:23:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-04-18231 1_[redacted].crash
Sep 4, 2016, 05:36:50 PM /Library/Logs/DiagnosticReports/firefox_2016-09-04-173650_[redacted].cpu_resour ce.diag [Click for details]
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Sep 5, 2016 12:02 PM in response to pcbjrby pcbjr,Actually - No - I missed bolding one so here it is again:
EtreCheck version: 2.1.8 (121)
Report generated September 5, 2016 at 2:56:24 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (24-inch, Mid 2007) (Verified)
iMac - model: iMac7,1
1 2.8 GHz Intel Core 2 Duo CPU: 2-core
6 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI,RadeonHD2600 - VRAM: 256 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.11.6 (15G1004) - Time since boot: 5:46:23
Disk Information: ℹ️
SanDisk Ultra II 960GB disk0 : (960.2 GB)
EFI (disk0s1) <not mounted> : 210 MB
El Capitan SSD (disk0s2) / : 959.34 GB (599.68 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Firewire Information: ℹ️
Newer_Technology miniStack 800mbit - 800mbit max
EFI (disk1s1) <not mounted> : 210 MB
El Cap Super Duper (disk1s2) /Volumes/El Cap Super Duper : 599.67 GB (245.80 GB free)
El Cap Time Machine (disk1s3) /Volumes/El Cap Time Machine : 1.40 TB (1.03 TB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/DiskWarrior.app
[not loaded] com.alsoft.Preview (4.4) [Click for support]
/System/Library/Extensions
[not loaded] com.rogueamoeba.InstantOn (6.0.3 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.5) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.1) [Click for support]
/System/Library/Extensions/InstantOn.kext/Contents/PlugIns
[not loaded] com.rogueamoeba.InstantOnCore (6.0.3 - SDK 10.6) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.logd.plist [Click for details]
[loaded] org.postfix.newaliases.plist [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.autoupdate.helpertool.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.microsoft.office.licensingV2.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] net.exirion.ssdfanctrl.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.adobe.ARM.[...].plist [Click for support] [Click for details]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.shirtpocket.backupbytime.plist [Click for support]
[loaded] com.shirtpocket.backuponmount-login.plist [Click for support]
[loaded] com.shirtpocket.backuponmount.plist [Click for support]
User Login Items: ℹ️
smcFanControl Application (/Applications/smcFanControl_2_3/smcFanControl.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 12.2.2r172 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 6.1 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Flip4Mac WMV Plugin: Version: 3.3.7.2 - SDK 10.7 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 5.1.50428.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 22.0.0.209 - SDK 10.9 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 22.0.0.209 - SDK 10.9 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.6.7 - SDK 10.6 [Click for support]
NPExView: Version: Unknown [Click for support]
JavaAppletPlugin: Version: Java 8 Update 101 build 13 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Paragon NTFS for Mac ® OS X [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
El Capitan SSD: Disk size: 959.34 GB Disk used: 359.66 GB
Destinations:
El Cap Time Machine [Local]
Total size: 1.40 TB
Total number of backups: 39
Oldest backup: 2016-08-13 07:08:13 +0000
Last backup: 2016-09-05 18:23:05 +0000
Size of backup disk: Adequate
Backup size 1.40 TB > (Disk used 359.66 GB X 3)
Top Processes by CPU: ℹ️
14% firefox
6% WindowServer
0% fontd
0% smcFanControl
0% notifyd
Top Processes by Memory: ℹ️
805 MB firefox
419 MB mds_stores
168 MB Finder
116 MB Microsoft Outlook
90 MB WindowServer
Virtual Memory Information: ℹ️
1.64 GB Free RAM
2.67 GB Active RAM
1.38 GB Inactive RAM
755 MB Wired RAM
22.76 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Sep 5, 2016, 09:09:39 AM Self test - passed
Sep 4, 2016, 07:43:12 PM /Library/Logs/DiagnosticReports/firefox_2016-09-04-194312_[redacted].cpu_resour ce.diag [Click for details]
Sep 4, 2016, 11:13:46 PM /Library/Logs/DiagnosticReports/firefox_2016-09-04-231346_[redacted].cpu_resour ce.diag [Click for details]
Sep 4, 2016, 11:04:19 PM /Library/Logs/DiagnosticReports/firefox_2016-09-04-230419_[redacted].cpu_resour ce.diag [Click for details]
Sep 4, 2016, 06:23:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2016-09-04-18231 1_[redacted].crash
Sep 4, 2016, 05:36:50 PM /Library/Logs/DiagnosticReports/firefox_2016-09-04-173650_[redacted].cpu_resour ce.diag [Click for details]
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Sep 5, 2016 2:43 PM in response to pcbjrby Eric Root,Firefox is crashing. Try quitting it. Move the file to your Desktop, restart the computer, and see if a new, working file is generated. If yes, delete the file from your Desktop. If not, return the file to where you got it from.
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Sep 5, 2016 4:29 PM in response to Eric Rootby pcbjr,Which file do I move to the desktop? Firefox (the app?) or something else? If something else, what's the path to find it?
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Sep 5, 2016 4:51 PM in response to pcbjrby babowa,I have a question re. your WD external drive's drivers - why do you have those installed? A properly formatted external hard drive does not require any drivers. And, I don't know what this is: rogueamoeba.InstantOn - do you need that? The reason for my question is because you have excessive RAM page ins (22 GB??) - I've not seen anything that high. As well, you are running the latest OS on an older machine with 6 GB RAM (4 GB is generally considered the minimum).
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Sep 5, 2016 4:59 PM in response to babowaby pcbjr,I have no Western Digital externals - only one MiniStack from OWC. So I have no idea what those drivers are or wher they might be located. Can you tell me and can I delete them?
Have no idea what or where Rogueamoeba is or where it is located.
I have 6GB ram and that's what this old iMac supports.
Having said as much - what's my issue and how do I fix it?
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Sep 5, 2016 5:19 PM in response to pcbjrby dialabrain,FWIW, Rogue Amoeba are the folks who develop Audio HiJack.
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Sep 5, 2016 5:52 PM in response to pcbjrby dialabrain,If you use Audio HiJack frequently you can leave it installed for now.
As far as the Western Digital files. they are right where the report says they are…
/System/Library/Extensions [not loaded] com.wdc.driver.1394HP (1.0.5) [Click for support] [not loaded] com.wdc.driver.USBHP (1.0.1) [Click for support] You should limit the number of items that load at startup and the number of apps you run at one time. You don't have the RAM to run that many.
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Sep 5, 2016 5:59 PM in response to pcbjrby babowa,Ah, dialabrain beat me to it: you don't have enough RAM coupled with an older/slower processor to do everything at the same time - try to quit apps you don't need for a while and only have one or two open at the same time. Although Apple changed the memory management, this is still some reasonably good info - check out your Activity Monitor:
https://support.apple.com/en-us/HT201538
And, did you at any time install a new hard drive? Checking because you normally should not need SMC fan control.
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Sep 5, 2016 6:05 PM in response to babowaby dialabrain,wow, I finally beat someone to it. usually I'm late.
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Sep 5, 2016 6:06 PM in response to dialabrainby pcbjr,smc fan control is the only item that is a startup item.
I'm actually experiencing no issues (other than some occasional sluggishness when too many apps are open - and that I fully understand) - if you go back to my initial post I saw a .plist that was flagged as "failed"; it is apparently low level, and I cannot locate it and want to know where it is, and if I can find it, want to know can I delete it?
It is:
Problem System Launch Daemons: ℹ️
[failed] com.apple.logd.plist
Yes - this old iMac is and has been a charm and runs OK for use at home - it is not my workhorse! But it will probably become a thing for the guest bedroom sooner than later ....
But not to digress - what is EtreCheck telling me?
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Sep 5, 2016 6:09 PM in response to pcbjrby dialabrain,what it is telling you is the file is missing and therefor would be difficult to delete.