-
All replies
-
Helpful answers
-
Sep 5, 2016 4:17 PM in response to bigrig009by Michael Black,Did you even make a Genius Bar appointment? They're not going to just make one for you out of the blue, so yes, it is a scam. You should forward it to Apple in a spam report so they can have a record of it - http://www.apple.com/legal/more-resources/phishing/
-
Sep 5, 2016 5:17 PM in response to Michael Blackby bigrig009,Dunno why I asked it as a question. It's not legit (is: phishing, stolen credit card, or something else). Definitely not my doing and not the correct details about my phone. Just sending it in to the forum here - in case anyone else is searching for the same thing in the future. Here are the details from one of the emails:
Thank you for visiting the Apple Store. Below is a copy of your service record.
Apple Store Green Hills 03-Sep-16 615-514-2430 Genius Bar Work Authorization
Repair No: ******Customer Information
Product Information
[REMOVED MY NAME HERE] Warranty Status: Out of warranty(OW) USA Model: IPHONE 6 PLUS Date of Purchase: 18-Aug-16 Serial No: FK******5QP Problem Description/Diagnosis
Issue: Customer presented device with multiple cracks on display. Blank black display power on
Steps to Reproduce: Observed device at bar
Cosmetic Condition: Display has multiple cracks enclosure has no marks
Proposed Resolution: We will attempt display replacement at $129 plus tax device is backed up
Alternate Pickup: 3:30
Contact AppleSupport Case: *****
Employee ******Repair Estimate
Item Number Description Price Amount Due Customer KBB 661-00161 Display Assembly, Gold, iPhone 6 Plus $ 129.00 $ 129.00 Total (Tax not included) $ 129.00 $ 129.00
By signing below, I agree that:
• the Repair Terms and Conditions on the reverse side of this page will apply to the service of the product identified above;
• Appleis not responsible for any loss, corruption, or breach of the data on my product during service; and
• as loss of data may occur as a result of the service, it is my responsibility to make a backup copy of my data before bringing my product to Applefor service
• goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goodsRepair Terms and Conditions and be found at http://www.apple.com/legal/sales-support/terms/repair/retailservice.html.<Personal Information Edited by Host>
-
Sep 6, 2016 1:55 PM in response to bigrig009by ChitlinsCC,IMO, this is a legit email meant to be sent to someone else that got "confused" during a computerized process of email 'auto-creation' (like an auto-reply to a webpage form submission one might get)
