Bessborough

Level 1 (5 points)

iPhone

Q: iPhone 5s hot from charge and won't start

phone was plugged in for charging. After a while I checked it and it was extremely hot. I unplugged it and now it won't start.

iPhone 5, iOS 8.1.1

Posted on Sep 5, 2016 3:11 PM

I have this question too

Q: iPhone 5s hot from charge and won't start

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Helpful answers

by Ingo2711,Helpful

Ingo2711 Sep 6, 2016 8:25 AM in response to Bessborough
Level 7 (25,195 points)

iPhone

Sep 6, 2016 8:25 AM in response to Bessborough

Did you already try to force restart the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data.
More troubleshooting steps can be found in this article:
If your iPhone, iPad, doesn't respond or won't turn on - Apple Support
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by Bessborough,

Bessborough Sep 6, 2016 8:27 AM in response to Ingo2711
Level 1 (5 points)

iPhone

Sep 6, 2016 8:27 AM in response to Ingo2711

After cooling off for the night, I tried again and this time I got the red battery. So I plugged into the charger.
Thanks for the attached Apple item, it was helpful.
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by Ingo2711,

Ingo2711 Sep 6, 2016 11:58 PM in response to Bessborough
Level 7 (25,195 points)

iPhone

Sep 6, 2016 11:58 PM in response to Bessborough

You're welcome
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