iPhone
Q: wrong invoice
I got an email with an invoice from apple about a purchase which I did not make.
It is a monthly subscribtion over 45,99 £ for Thomas iPhone whoever that may be
What should I do?
iPad Air, iOS 9.3.5
Posted on Sep 6, 2016 1:14 AM
by Jonathan UK,Apple recommended
Apple Watch
If:
- The invoice instead appears to relate to an iPhone purchase that you do not recognise or;
- Having checked your account via the links in my previous reply, you do not have any iTunes, App Store or other subscriptions
then the email is a phishing attempt, which aims to gather your personal information for fraudulent purposes.
If that is the case, you can report it to Apple by following the instructions here:
The following support articles may also prove helpful for future reference:
- Identifying legitimate emails from the iTunes Store - Apple Support
- Identifying fraudulent "phishing" email - Apple Support
If you wish to speak with Apple about the matter, contact information is available here:
Posted on Sep 6, 2016 2:11 AM