LLDesigns
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Q: Missing photos

I'm using a Mac El Capitian OS X 10.11.6

 

Photos version 1.5

 

I can see some of my pictures but ALOT are missing. They have a light white box where pictures should be. Example below.

 

Screenshot 2016-09-03 19.23.40.png

 

Does anyone know how to fix that?

iMac (27-inch Mid 2011), OS X Mountain Lion (10.8.2)

Posted on Sep 6, 2016 5:05 AM

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LLDesigns

Q: Missing photos

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  • Helpful answers

  • by LarryHN,

    LarryHN LarryHN Sep 6, 2016 5:14 AM in response to LLDesigns
    Level 10 (84,044 points)
    Photos for Mac
    Sep 6, 2016 5:14 AM in response to LLDesigns

    What has changed since it worked? If you double click on one to enlarge it what happens? If you rotate one adn then rotate back does it fix the thumbnail? If it does you can select a large group and do that

     

    LN

  • by LLDesigns,

    LLDesigns LLDesigns Sep 6, 2016 6:11 AM in response to LarryHN
    Level 1 (8 points)
    Apple Watch
    Sep 6, 2016 6:11 AM in response to LarryHN

    Larry, Nothing happened. I went back to pull some pictures for a video I'm making. It seems that October 19, 2015 (and back) pictures are missing.

     

    When I double click it opens a white screen. I click edit and nothing happens so I can't rotate it.

  • by léonie,

    léonie léonie Sep 6, 2016 7:42 AM in response to LLDesigns
    Level 10 (105,217 points)
    iLife
    Sep 6, 2016 7:42 AM in response to LLDesigns
    . I click edit and nothing happens so I can't rotate it.

     

    You do not need to open the Edit panel to rotate a photo. Select one or more photo thumbnails in the Photos browser  and enter the key combination ⌘R to rotate counterclockwise, or ⌥⌘R to rotate all selected photos clockwise.

     

    It looks like a library corruption.  Did you run any applications to clean your Mac to save storage? 

    Is your Photos Library stored in your Pictures folder or on an external drive or in some synced cloud storage?

  • by LLDesigns,

    LLDesigns LLDesigns Sep 6, 2016 5:48 PM in response to léonie
    Level 1 (8 points)
    Apple Watch
    Sep 6, 2016 5:48 PM in response to léonie

    Thanks. I did the rotate and nothing happened.

     

    How do you fix a corrupt library? Seems before October 25, 2015 is when the problems appear in Photos.

     

    I have both a drobo external harddrive and a transend harddrive attached to my computer.

     

    I thought my photos synced automatically with cloud storage.

  • by LarryHN,

    LarryHN LarryHN Sep 6, 2016 6:53 PM in response to LLDesigns
    Level 10 (84,044 points)
    Photos for Mac
    Sep 6, 2016 6:53 PM in response to LLDesigns

    How do you fix a corrupt library?

    Backup your Photos library and then hold down the option and command keys while launching Photos and repair the database - this will trigger a new complete upload to iCloud Photo Library

     

    I have both a drobo external harddrive and a transend harddrive attached to my computer.

    That means nothing - how are you using them? What format are they?

     

    I thought my photos synced automatically with cloud storage.

    Not unless you are using iCloud Photo Library - and that is not a backup, it is a sync between devices

     

    LN

  • by LLDesigns,

    LLDesigns LLDesigns Sep 7, 2016 8:23 AM in response to LarryHN
    Level 1 (8 points)
    Apple Watch
    Sep 7, 2016 8:23 AM in response to LarryHN

    I will figure out how to backup my photo library because I guess I'm doing it wrong.

     

    I will then rebuild my database.

     

    I just plugged my transend and drobo in to my computer and told them to back up every other day.

     

    Photos are in my icloud but not all of them.

  • by LarryHN,

    LarryHN LarryHN Sep 7, 2016 9:01 AM in response to LLDesigns
    Level 10 (84,044 points)
    Photos for Mac
    Sep 7, 2016 9:01 AM in response to LLDesigns

    I just plugged my transend and drobo in to my computer and told them to back up every other day.

    That may or may not be a good backup - depends on exactly what they are doing -  the only way to be sure is to restore a backup from each and verify that it works correctly

     

    Photos are in my icloud but not all of them.

    If you are using iCloud Photo Library (there are many different iCloud services) then it will always be exactly the same of your Mac and your IOS libraries - it is a sync service not a backup service

     

    LN