mjconsiglio
Level 1 (4 points)
iPad

Q: iPad totally crashed

Overnight my iPad seemed to wipe itself out. Go to enter passcode, ipad is unresponsive but voice reads letter/numbers. Can't get in at all. iTunes is saying to enter passcode but ipad wont let me. Any advice?

iPad

Posted on Sep 6, 2016 7:36 AM

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mjconsiglio

Q: iPad totally crashed

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  • by King_Penguin,

    King_Penguin King_Penguin Sep 6, 2016 7:41 AM in response to mjconsiglio
    Level 10 (133,055 points)
    iTunes
    Sep 6, 2016 7:41 AM in response to mjconsiglio

    Sounds like you have VoiceOver (one of the accessibility features) 'on'. Try triple-clicking the home button and see if that turns it off, and if it does you can then change what a triple-click does via Settings > General > Accessibility > Accessibility Shortcut (or Triple-Click Home depending upon the iOS version). Or you could use Siri to tell the iPad to turn it off

     

    Or you can turn it off on the iPad (you need to use a tap-to-select and then double-tap to activate/type process and 3 fingered scrolling e.g. to type a digit of your passcode tap the digit so that it gets selected/highlighted and then double-tap the digit to type it) to go into Settings > General > Accessibility and turn VoiceOver 'off', or you can do it by connecting to your computer's iTunes (after typing in your passcode via the tap/double-tap process) and using the bottom of its Summary tab

  • by elcpu,

    elcpu elcpu Sep 6, 2016 7:42 AM in response to mjconsiglio
    Level 6 (16,022 points)
    Photos for Mac
    Sep 6, 2016 7:42 AM in response to mjconsiglio

    If your iPhone or iPad is not responding try the steps here:

    https://support.apple.com/en-us/HT201412