jaryn_ty
Level 1 (7 points)
iTunes

Q: Why does my apple tv keep saying to turn on home sharing on my computer when it is already on?

I can play all of my purchased movies and apps etc just fine on my appletv. My problem is when I go to play a  movie from my itunes library it will not let me, telling me to make sure home sharing is on. It's turned on, on my computer, my appletv etc. I have restarted it, I have restored it, and I have reset it and it's a constant headache. No matter what I've done I can't get my itunes library to show up.

Apple TV, Windows 10

Posted on Feb 6, 2016 11:43 AM

by Winston Churchill,Apple recommended
Winston Churchill Winston Churchill
Level 10 (103,341 points)
Apple TV
A:

The following article(s) may help you.

 

Troubleshooting Home Sharing

Security Software Issues

Troubleshooting Wi-Fi networks and connections

Recommended Wi-Fi settings

Wifi Diagnostic Software (for Mac users)

 

You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

 

When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

Posted on Feb 6, 2016 11:48 AM

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jaryn_ty

Q: Why does my apple tv keep saying to turn on home sharing on my computer when it is already on?

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  • by Diana.McCall,

    Diana.McCall Diana.McCall Apr 15, 2016 5:34 AM in response to LuciusVorenus16
    Level 4 (2,815 points)
    Apple TV
    Apr 15, 2016 5:34 AM in response to LuciusVorenus16

    I have two suggestions that you may have not tried:

     

    People have reported trouble with ATV and the advanced types of Apple ID validation. Try changing your iTunes account back to password only. Obviously, this is not ideal, but may be required until Apple fixes ATV software.

     

    Some routers don't route the multicast packets used for discovery between subnetworks. Things work best with server and ATV on the same wifi network. This may apply especially to Stokjeros' complex configutation. The fact that it "works" intermittently points to this. After the right amount of manipulation, these packets seem to leak through somehow. But eventually it goes back to "normal" and too bad. I experienced these symptoms long ago with AirPlay, and switching everthing to wifi fixed it. Of course some routers (newer, different make?) handle this smoothly, so YMMV.

  • by ravmitterhoff,

    ravmitterhoff ravmitterhoff Apr 19, 2016 10:19 AM in response to jaryn_ty
    Level 1 (8 points)
    Apple TV
    Apr 19, 2016 10:19 AM in response to jaryn_ty

    I can't get Apple TV to recognize the library on my mac mini. I am signed into iTunes with sharing on. I know everything is set up right because it does recognize the library on my PC under the same apple account. I have spent hours trying to fix this but nothing seems to work.

  • by Trippytaru,

    Trippytaru Trippytaru Sep 6, 2016 7:49 AM in response to jaryn_ty
    Level 1 (4 points)
    Sep 6, 2016 7:49 AM in response to jaryn_ty

    I have this issue as well.

    64gb Apple TV

    Alienware 17 Win10 laptop.

    Open iTunes on the laptop, then go to "Computers" on the Apple TV.

    Apple TV give the message to turn on Home Sharing.

    Home sharing is on and signed into on the laptop.

    On the laptop, I have to turn off Home Sharing, then turn it back on which then prompts to enter Apple ID & pw.

    Once I do this, it shows my library on the Apple TV.

    I don't need to do anything on the Apple TV, just simply toggle off/on Home Sharing on the laptop.
    It's not a huge deal, but this should not be happening. Once Home Sharing is on, both my Apple TV's should be able to see the computer as long as iTunes is running.

     

    Hope this helps others as toggling Home Sharing on the laptop is much easier/faster than some of the suggestions I have read on this thread.

     

    Regards,

    Dan

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