Logical NC
Level 1 (4 points)
Mac OS X

Q: Apple ios Hacked ?

Please help Apple Community (and get the word out) :

 

I was going through email folders within "On My Mac" (OS X El Capitan version 10.11.3) and came across multiple email folders that were never created.  One of them was titled "45t" and one of them was titled (LITERALLY) AS MY iMac SIGN IN PASSWORD!  As in the password that the imac user creates under System Preferences, Security & Privacy, General. This imac has always been in my possession, since new.  To my knowledge, no one other than me has had access to this imac, other than Apple Support ~who has always been very helpful and generous.

 

1)  After upgrading to OS X El Capitan version 10.11.3, it seems that Apple "Pages" takes forever to load.

2)  Would some one please explain to me how my imac password was placed and titled on an erroneous email folder?

3)  Is Apple aware if OS X El Capitan version 10.11.3 has been hacked?

4)  If my imac remains "connected" to the internet and a power supply, even though in "sleep mode" when not in use, should I now begin disconnecting both after each use?

 

These types of technology behaviors continue to foreshadow "distrust" in large corporations.

 

Thank you all for your feedback.

iMac (27-inch Mid 2011)

Posted on Sep 6, 2016 7:53 AM

by keg55,Solvedanswer
keg55 keg55
Level 6 (8,368 points)
Mac OS X
A:

I don't know about 10.11.3 possibly being hacked, but why aren't you updated to 10.11.6? You can download the Combo Updater or download the full installer from the App Store.

Posted on Sep 6, 2016 8:00 AM

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Logical NC

Q: Apple ios Hacked ?

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  • Helpful answers

  • by keg55,Solvedanswer

    keg55 keg55 Sep 6, 2016 8:00 AM in response to Logical NC
    Level 6 (8,368 points)
    Mac OS X
    Sep 6, 2016 8:00 AM in response to Logical NC

    I don't know about 10.11.3 possibly being hacked, but why aren't you updated to 10.11.6? You can download the Combo Updater or download the full installer from the App Store.

  • by Logical NC,

    Logical NC Logical NC Sep 6, 2016 8:02 AM in response to keg55
    Level 1 (4 points)
    Mac OS X
    Sep 6, 2016 8:02 AM in response to keg55

    THIS DID NOT SOLVE IT..lol. Hit the wrong button, thanks Apple, excellent job in designing buttons. Now how do I "un-do" the "solve it" button?

  • by etresoft,

    etresoft etresoft Sep 6, 2016 8:07 AM in response to Logical NC
    Level 7 (29,046 points)
    Sep 6, 2016 8:07 AM in response to Logical NC

    Hello Logical NC,

    You cannot "un-solve" a question. Neither your Mac nor your iOS device has been hacked. Your e-mail might have been hacked though. I suggest you change your Apple ID password and another other online passwords that you might have used.

  • by keg55,

    keg55 keg55 Sep 6, 2016 8:09 AM in response to Logical NC
    Level 6 (8,368 points)
    Mac OS X
    Sep 6, 2016 8:09 AM in response to Logical NC

    I wasn't trying to solve your issues, but rather trying make sure you were current with the 10.11 updates.

     

    I can't answer your questions about the email folders you have. I don't know anyone else having the same issues. It seems like someone maybe has access to your iMac and knows your logon password.

     

    As far as Pages "taking forever to load", you might have some sort of malware. You could use Google to search for the Mac version of MalwareBytes, install and run it to see if you have something like that.

  • by dialabrain,

    dialabrain dialabrain Sep 6, 2016 8:15 AM in response to Logical NC
    Level 5 (5,820 points)
    Mac App Store
    Sep 6, 2016 8:15 AM in response to Logical NC

    Just to add to what the others have said, if any version of OSX was ever "hacked" it would be all over the internet.

     

    When you said Apple support had access to your machine, did you mean physically, as in you took it to a store, or remotely? If remotely, did you initiate the call?

  • by Logical NC,

    Logical NC Logical NC Sep 6, 2016 8:50 AM in response to dialabrain
    Level 1 (4 points)
    Mac OS X
    Sep 6, 2016 8:50 AM in response to dialabrain

    I appreciate all of your responses.

     

    Updating issue: clearly I have enough understanding to know if my system needs updating: thank you for pointing that out "keg55", but I am looking for intentional & directional assistance, not meandering conversation.  I truly appreciate your attempt to help me. In my opinion:  When someone has a flat tire on the side of the road: either physically get out and help them change their tire, or call someone that knows how.  Whimsical conversation with them while they are experiencing anxiousness, may or may not add value to their condition.

     

    "etresoft":  thank you for letting me know that I can not "un-solve" it.  Apple should design the function to do so, when nubies like me accidentally click the wrong button.  The emails they send for such responses, could be cleaned up a little in my view. "Neither your Mac nor your iOS device has been hacked." = that's a far reach for 100% exact fact, yet other than previously downloading MalwareBytes & having Apple Support conduct "remote" access assistance, it's truly hard to accept (and not impossible) that Apple does not possess the power and financial influence to cover things up. That's an illusion.  I am not suggesting that Apple has had a direct hand in this, but how a hacker could get through an ios platform, capture such information, and then post such as a titled email file folder under my "On My Mac" seems much more difficult than just hacking my email.

     

    "dialabrain":  I would hope so.  But one way to find out is for all of you smart Apple folks (I have no doubt~you all are way smarter than me on these types of issues) to query through a mass amount of Apple users and to ask them to go through all of their email folders and simply click a "yes" or "no" button to determine if there are folders which populate, that they never created?  Much less their password titled as one of the folders. On a side note: if any one were to think that these computers which go online, have numerous applications communicating in and out of these systems, could ever be hacked and that a tech corporation like Apple could not cover it up or sweep it under the rug, would either be a troll for the cause or simply just not have enough knowledge of how the intelligence communities work around the world. I am simply trying to figure out why this has happened, and how to resolve it to not happen again.

     

    I did download a free "Gimp" photo editing software some time ago, and noticed shortly thereafter my email accounts were completely dissolved.  Downloaded MalwareBytes for mac then, and same as now: no virus detected.

     

    So what would y'all suggest?

     

    My system backs up to icloud now, but if there is a hidden virus with in this hardware, then is it fair to say that it may also have been uploaded with in my icloud backup? Therefore remaining "latent"?

     

    Thank you all for trying to help me.

  • by etresoft,

    etresoft etresoft Sep 6, 2016 10:11 AM in response to Logical NC
    Level 7 (29,046 points)
    Sep 6, 2016 10:11 AM in response to Logical NC

    Logical NC wrote:

     

    other than previously downloading MalwareBytes & having Apple Support conduct "remote" access assistance, it's truly hard to accept (and not impossible) that Apple does not possess the power and financial influence to cover things up.

    Hello again Logical NC,

    Well, I assume you wouldn't have downloaded MalwareBytes unless you had a malware issue, or thought you did. Can you describe this "Apple Support 'remote' access assistance" in more detail? And I mean in excruciating, low-level detail? What exactly happened to involve MalwareBytes? Why did you think you needed to contact Apple? How did you contact Apple? Or did Apple contact you? What happened next? Did anyone ask for money?

     

    MalwareBytes is a legitimate and useful program. But since you mentioned it, that leads me to suspect that you have most likely been a victim of an internet "tech support" scam, perhaps via some virus "pop-up" alert, and Apple was not involved at all.

  • by Logical NC,

    Logical NC Logical NC Sep 6, 2016 11:28 AM in response to etresoft
    Level 1 (4 points)
    Mac OS X
    Sep 6, 2016 11:28 AM in response to etresoft

    Hello etresoft.  Good questions.  Here are the answers:

     

    1)  The only time I have ever had an issue was after downloading the free Gimp software (http://www.gimp.org/) and then my sent emails were automatically & completely deleted. So I contacted Apple Support and they suggested downloading MalwareBytes (https://www.malwarebytes.com/); which I did.  I activated a scan and their software revealed "zero" issues.

    2)  Apple Support remote assistance was acknowledged from directly contacting Apple Support at 800-676-2775. I contacted them.  No one has ever attempted to contact me; but good thinking (deductive reasoning) on the scam email idea.

    3)  Apple support never asked me for money.

  • by Logical NC,

    Logical NC Logical NC Sep 6, 2016 1:41 PM in response to etresoft
    Level 1 (4 points)
    Mac OS X
    Sep 6, 2016 1:41 PM in response to etresoft

    To any Apple Security folks:

     

    Do any of the below files/patterns appear to resemble key loggers or malware?

     

    WindowServer 

    windowserver  

    Activity Monitor  

    kernel_task  

    Firefox  

    hidd   

    Dock

    sysmond   

    cfprefsd

    launchservicesd   

    Preview

    Brother Scanner

    watchdogd 

    mds   

    fseventsd 

    syslogd   

    loginwindow  

    com.apple.dock.extra  

    Photos Agent  

    SystemUIServer  

    Finder

    FolderActionsDispatcher   

    Notification Center   

    launchd   

    AirPlayUIAgent   

    Keychain Circle Notification   

    Image Capture Extension   

    CoreServicesUIAgent 

    Spotlight   

    Wi-Fi   

    coreduetd  

    distnoted   

    com.apple.PerformanceAnalysis.animationperfd   

    diagnostics_agent 

    nsurlsessiond  

    sharedfilelistd  

    UserEventAgent   

    coreaudiod  

    cdpd 

    dpd  

    logind  

    coresymbolicationd 

    CloudKeychainProxy   

    lsd   

    com.apple.ctkpcscd 

    com.apple.AddressBook.ContactsAccountsService

    appleeventsd   

    storedownloadd

    mdworker   

    com.apple.CloudPhotosConfiguration   

    storeaccountd   

    sharingd   

    mdflagwriter   

    suggestd   

    com.apple.IASUtilities.IASCloudConfigHelper  

    ctkd   

    storeassetd  

    secinitd  

    sandboxd   

    com.apple.InputMethodKit.TextReplacementService   

    iconservicesagent 

    writeconfig   

    CVMServer 

    installd   

    suhelperd  

    mdworker  

    iconservicesagent   

    secd  

    _mbsetupuser  

    aslmanager  

    pbs  

    CalendarAgent 
    identityservicesd 

    networkd  

    _networkd  

    com.apple.AddressBook.InternetAccountsBridge   

    SocialPushAgent  

    taskgated 

    secd  

    usbmuxd

    netbiosd  

    printtool   

    cfprefsd 

    _mbsetupuser  

    locationd 

    _locationd   

    icdd  

    ScopedBookmarkAgent   

    findmydeviced  

    blued  

    IMDPersistenceAgent  

    com.apple.CodeSigningHelper  

    com.apple.AccountPolicyHelper  

    CloudKeychainProxy  

    _mbsetupuser   

    com.apple.sbd   

    com.apple.photomodel   

    nehelper  

    mDNSResponder  

    _mdnsresponder   

    securityd_service   

    akd 
    com.apple.ifdreader 

    DiskUnmountWatcher  

    IDSKeychainSyncingProxy   

    mapspushd 
    SubmitDiagInfo 

    mdworker  

    _spotlight   

    maspushagent 

    com.apple.CommerceKit.TransactionService   

    notifyd  

    usernoted  

    fmfd   

    com.apple.geod 

    powerd   

    distnoted  

    _mbsetupuser   

    distnoted 

    _distnote  

    secinitd   

    mdflagwriter  

    mdworker 

    recentsd  

    sharedfilelistd

    cloudd 

    airportd  

    com.apple.audio.DriverHelper  

    _coreaudiod

    SpotlightNetHelper   

    fontd   

    TMCacheDelete 

    softwareupdated  

    _softwareupdate  

    com.apple.AddressBook.ContactsAccountsService 

    _mbsetupuser   

    tccd  

    diskarbitrationd   

    CrashReporterSupportHelper 

    wdhelper  

    diagnosticd    0.0   

    wirelessproxd  

    IMDPersistenceAgent  

    _mbsetupuser  

    symptomsd  

    _networkd   

    CalNCService  

    awdd   

    ptmd  

    mds_stores   

    nsurlstoraged 

    imagent  

    lsd

    tccd   

    com.apple.photomoments

    nsurlsessiond  

    _nsurlsessiond  

    com.apple.lakitu  

    usbd   

    AssetCacheLocatorService   

    revisiond  

    reversetemplated 

    soagent   

    followupd 

    kextd   

    VDCAssistant 

    amfid  

    KernelEventAgent   

    DataDetectorsDynamicData   

    CMFSyncAgent  

    cloudfamilyrestrictionsd  

    socketfilterfw 

    com.apple.CommerceKit.TransactionService

    AirPlayXPCHelper  

    smd 

    askpermissiond  

    configd  

    coreservicesd 

    com.apple.appstore.PluginXPCService

    authd 

    bird  

    pkd  

    spindump   

    cfprefsd  

    AppleSpell 

    secinitd   

    warmd 

    tccd  

    _mbsetupuser   

    deleted   

    accountsd   

    WiFiProxy  

    distnoted 

    iconservicesd  

    _iconservices  

    photolibraryd 
    swcd 

    spindump_agent   

    com.apple.CloudPhotosConfiguration  

    _mbsetupuser  

    opendirectoryd 
    networkd_privileged 
    corestoragehelperd 

    systemstatsd  

    apsd  

    callservicesd  

    securityd 

    akd   

    helpd  

    pboard  

    AppleIDAuthAgent  

    autofsd 

    com.apple.spotlight.IndexAgent   

    com.apple.AmbientDisplayAgent  

    systemsoundserverd  

    filecoordinationd  

    corestoraged   

    UserEventAgent   

    com.apple.audio.SandboxHelper   

    mdworker   

    mdworker   

    mdworker  

    mdworker  

    mdworker   

    com.apple.ICPPhotoStreamLibraryService   

    com.apple.iCloudHelper

    com.apple.PhotoIngestService

    cupsd  

    quicklookd  

    QuickLookSatellite  

    CVMCompiler  

    com.apple.BKAgentService  

    Mail Web Content

    IMRemoteURLConnectionAgent

  • by etresoft,

    etresoft etresoft Sep 6, 2016 1:50 PM in response to Logical NC
    Level 7 (29,046 points)
    Sep 6, 2016 1:50 PM in response to Logical NC

    Logical NC wrote:

     

    To any Apple Security folks:

     

    Do any of the below files/patterns appear to resemble key loggers or malware?

    No.