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All replies
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Helpful answers
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Sep 6, 2016 8:18 AM in response to Karinavlby CT,★HelpfulMaybe your battery has gone bad? What does it say when you click on the battery icon in the menubar? And what does it say under "Battery information" if you: option-click the Apple menu icon, select System Information, then select "Power" in the left side navigation thingy?
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Sep 6, 2016 8:22 AM in response to CTby Karinavl,I've changed my battery recently, now it has 62 battery cycles, also I did diagnostics and it showed me that everything is ok my mackbook
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Sep 6, 2016 12:25 PM in response to Karinavlby OGELTHORPE,★HelpfulOpen System Information and post the following from your MBA.
Make certain that the charger is connected.
Also run an Apple Hardware Test:
https://support.apple.com/en-us/HT201257
Note that an error free AHT is not conclusive.
Ciao.
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Sep 6, 2016 4:25 PM in response to Karinavlby OGELTHORPE,From the look of the System Information output, the charger may be faulty or the DC input board, in my opinion. Can you test with a different charger? Did you run the AHT again and did it produce any errors?
Try a SMC reset and see if that helps:
https://support.apple.com/en-us/HT201295
If not, then it is nearly certain that you are dealing with a hardware problem. Make an appointment at an Apple store genius bar for a FREE evaluation.
Ciao.

