leefromhickory hills
Level 1 (4 points)
Mac OS X

Q: problem opening pages document. get message: The required index.xml file is missing.

I can't open "Pages" document and get "The required index.xml file is missing."

iMac, Mac OS X (10.6.8)

Posted on Sep 5, 2016 1:13 PM

by VikingOSX,Solvedanswer
VikingOSX VikingOSX
Level 7 (20,544 points)
Mac OS X
A:

You should post Pages related questions in the Pages for Mac Support Community.

 

You are attempting to open a Pages v5 document in Pages '08 or '09 which does not support the Pages v5 document format. Quit your Pages '08 or '09 application, and then double-click the same document to have it open in Pages v5.

 

When you are in Pages '08, '09, or even v5, the red traffic light on the document title bar only closes the current document, and does not quit Pages.

Posted on Sep 6, 2016 9:54 AM

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leefromhickory hills

Q: problem opening pages document. get message: The required index.xml file is missing.

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  • Helpful answers

  • by VikingOSX,Solvedanswer

    VikingOSX VikingOSX Sep 6, 2016 9:54 AM in response to leefromhickory hills
    Level 7 (20,544 points)
    Mac OS X
    Sep 6, 2016 9:54 AM in response to leefromhickory hills

    You should post Pages related questions in the Pages for Mac Support Community.

     

    You are attempting to open a Pages v5 document in Pages '08 or '09 which does not support the Pages v5 document format. Quit your Pages '08 or '09 application, and then double-click the same document to have it open in Pages v5.

     

    When you are in Pages '08, '09, or even v5, the red traffic light on the document title bar only closes the current document, and does not quit Pages.

  • by Eric Root,Helpful

    Eric Root Eric Root Sep 6, 2016 10:03 AM in response to leefromhickory hills
    Level 9 (69,536 points)
    iTunes
    Sep 6, 2016 10:03 AM in response to leefromhickory hills

    I'll ask the hosts to move your post.

  • by PeterBreis0807,

    PeterBreis0807 PeterBreis0807 Sep 6, 2016 12:57 PM in response to leefromhickory hills
    Level 8 (35,522 points)
    Mac OS X
    Sep 6, 2016 12:57 PM in response to leefromhickory hills

    You have 2 versions of Pages on your Mac.

     

    Pages '09 is in your Applications/iWork '09 folder.

     

    Pages 5.x is in your Applications folder.

     

    You are double clicking on a Pages 5.x document and it is being opened by Pages '09 which can not open the later version's documents.

     

    Instead right click on the document and choose the orange icon Pages 5.x App to open it with, or drag the document to the Pages 5.x icon, or open the document from inside Pages 5.x.

     

    Peter