Q: itunes codes fraud
I purchased an Itunes code on Ebay from Paypal digital gifts. When I attempted to use the code 2 weeks later, it had been redeemed. I contacted both Paypal digital gift cards (the seller) and Apple.
Both refused to do anything to help or reimburse me. despite my providing a receipt and detailed information about the purchase. Apple was able to tell me the code had been redeemed (stolen) but refused to provide me with information as it would " violate the privacy" of the thief in question. Apple further suggested I contact the police and file a report? Seriously? Where am I even supposed to begin with that task?
Apple further claims they blocked the account of the person who redeemed the code (which I seriously doubt and can of course not prove) If that's true, that means Apple keep the money from the sale and did not provide a product to me or the thief.
So they kept the $100, and told me to get lost. NICE CUSTOMER CARE!!!!!!
Posted on Sep 6, 2016 9:34 AM
I will let you decide who the real selller is. I don't think there is any question it has something to do with Apple.
New message from: paypal_digital_gifts (310,963)
We are the third party that has a contract with Apple and only registered to sell their codes digitally on eBay.
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Robyn - PayPal
Posted on Sep 13, 2016 11:27 AM