lindafromport moody

Q: my phone log on my i phone 5 disappeared ios 9.3.5

I lost all my phone log information on my i phone 5 with the new ios 9.3.5. Does anyone know how to recover my call logs?

iPhone 5, iOS 9.3.5

Posted on Sep 5, 2016 11:59 AM

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Q: my phone log on my i phone 5 disappeared ios 9.3.5

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  • by AppleJen77,

    AppleJen77 AppleJen77 Sep 6, 2016 10:55 AM in response to lindafromport moody
    Community Specialists
    Sep 6, 2016 10:55 AM in response to lindafromport moody

    Hello there, lindafromport moody!

     

    Thanks for reaching out to the Apple Support Communities! It sounds like you are needing to restore your call logs after updating your iPhone. I know how important it is that your call logs are available for you. The best way to recover information is to restore from a backup, as the call logs are stored in the backup and would be restored up to the point of the backup. Check out this article that has steps for you to Restore your iPhone, iPad, or iPod touch from a backup. Just be sure you follow the restoration method you used to backup the iPhone previously. 

     

    Cheers!