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csmith2947

Q: Stolen computer. My phone is still showing as associated with itunes on that computer, can this help me?

My computer was stolen 3 weeks after I purchased it along with the thefts methodically picking out my car while all my luggage was packed inside. I do not have the serial number to the HP Envy Touchscreen laptop. And it's not even listed on the receipt and the used computer place has good models, but appear to have poor tracking and accounting skills.

 

Is there anyway that because my itunes account is still attached to my phone that I may gain any information that may help me?

 

From location... to even just the serial #. Or even if they've opened the itunes...

 

Or is there some sort of way to remote into my itunes/cloud while using the phone... I know who likely stole it and can often be in very close range. .. heck if I had my home internet portable for a moment if I was near the computer and it was on it would instantly connect. It also can instantly connect to my personal hotspot.

 

The only other connection I have to the computer is that I downloaded a single code McAfee program which is set to run auto updates and may provide info about when and perhaps from what gps location updated?

 

Lastly, the phone device with the same apple ID registered to itunes is currently my iphone 6, i am working on repairing my iphone 6s plus screen that had been originally used. But it appears as if that won't make a dramatic difference.

 

Any thoughts to help?

Thank you!

iPhone 6, iOS 9.3.5, Also have iphone 6s plus, in repair

Posted on Sep 6, 2016 12:31 PM

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Q: Stolen computer. My phone is still showing as associated with itunes on that computer, can this help me?

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  • Helpful answers

  • by JimmyCMPIT,Apple recommended

    JimmyCMPIT JimmyCMPIT Sep 6, 2016 12:43 PM in response to csmith2947
    Level 5 (6,933 points)
    Mac OS X
    Sep 6, 2016 12:43 PM in response to csmith2947

    Apple has suggestions for a stolen Mac computer, but you may wish to contact HP and see if they can offer assistance:

     

    If your Mac is lost or stolen - Apple Support

     

    Report a lost or stolen Apple product - Apple Support

     

    Macaffe won't report the ISP and even if it could it can be wildly inaccurate

    I'm on the East Coast, my ISP is located on the West Coast so my web searches for local happenings would be great if I was in Portland OR, but I'm not anywhere near it.


    You can see any "Authorized" purchases made on your iTunes account from this link

     

    See your purchase history in the iTunes Store on a Mac or PC - Apple Support

     

    if you fix your iPhone outside of an Apple Authorized repair center you will void your warranty and Apple will not fix anything you broke, even outside the warranty.

  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Sep 6, 2016 12:38 PM in response to csmith2947
    Level 10 (120,101 points)
    Apple Watch
    Sep 6, 2016 12:38 PM in response to csmith2947

    "I do not have the serial number to the HP Envy Touchscreen laptop"

     

     

    Find My iPhone is only meant for Macs and iOS devices.

     

    Find My iPhone, iPad, and Mac - Official Apple Support

  • by K Shaffer,

    K Shaffer K Shaffer Sep 6, 2016 12:45 PM in response to csmith2947
    Level 6 (14,249 points)
    Desktops
    Sep 6, 2016 12:45 PM in response to csmith2947

    You may need to consider 'deauthorizing' any lost item that was

    associated with an iTunes account, especially those which may

    be able to use any verified payment method or user information

    that could be taken elsewhere to access your fiscal or private life.

     

    This, you can do from your login with iTunes store, or other AppleID

    measures online that are associated with your accounts. PC or Mac.

     

    Good luck!

  • by csmith2947,

    csmith2947 csmith2947 Sep 6, 2016 1:34 PM in response to K Shaffer
    Level 1 (4 points)
    Apple Watch
    Sep 6, 2016 1:34 PM in response to K Shaffer

    My debit card was stolen so the apple pay had already been unusable. It just bums me out to pretty much know without a doubt that it's just sitting in this apartment behind my friends house likely.

     

    I was also wondering that if it auto connected to my personal hotspot if that is helpful....

     

    Or even unauthorized purchases made via my Amazon account (only auto-filled password)... Amazn cut them off quick but they had my car and home keys so they could have easily just run by my place to pick up packages since they knew i'd be out of town. This was a bit ago. No worries now. They've also tried to hack my PNC bank, google account and one other place but they were not successful to log in and of course I've made things extra secure and changed user names passwords, 2 step authorizations, instant notifications if someone is trying to break in or sign is. I've  considered having the detective obtain court ordered supboenas to obtain the IPS from whereever teh accounts were accessed or they tried to gain access. Even a general location would be great.   ..

     

    To be honest, it was a new refurb amazing computer and i'm bummed but the only thing that matters to me has no monetary value and it is just a glass angel windo charm with lt pinks wings

     

    I'm so bummed that as the computer eas less than a month old I hadn't done all the security lock down precautions.