Magoo1959

Level 1 (4 points)

iPhone

Q: MY IPhone 6 has an Itunes logo and charging icon as I was trying to update IOS software what do I do I have followed all the instructions and no change

My IPhone 6 has an ITunes logo and a charging icon on the screen. I have followed all the instruction to restart etc no change...help!

iPhone 6s, iOS 9.3.2

Posted on Sep 6, 2016 5:15 PM

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Q: MY IPhone 6 has an Itunes logo and charging icon as I was trying to update IOS software what do I do I have followed all the instr ... more

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by KiltedTim,

KiltedTim Sep 6, 2016 5:21 PM in response to Magoo1959
Level 9 (54,787 points)

iPhone

Sep 6, 2016 5:21 PM in response to Magoo1959

Something went wrong during the update and it's in recovery mode. You will have to plug it into your computer and restore it using iTunes.
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by Jonathan UK,

Jonathan UK Sep 7, 2016 1:28 AM in response to Magoo1959
Level 7 (29,133 points)

Apple Watch

Sep 7, 2016 1:28 AM in response to Magoo1959

Hi

Follow the steps here:

If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch - Apple Support
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