Q: Iphone-Android Text issue
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Sep 6, 2016 12:38 PMby ChrisJ4203,A group text that contains a non-iOS device is an MMS. It has nothing to do with iMessage. An MMS, just like an SMS is a carrier function. There are no settings for SMS on the iPhone, but there is a setting for MMS Messaging, and Group Messaging. Those both have to be on for these to work. If User A is not getting User D messages, then User A needs to check with carrier to ensure they have an SMS/MMS profile on their account, given the description that you provide.
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Sep 6, 2016 1:33 PMby killerhud,Thank you for your reply. I know it has nothing to do with iMessage, I was just referring to the problem of people going from iPhone to Android and then not receiving messages from iPhone users because of not turning off iMessage before making the switch. I looked at my message settings (as I am User A) and there is a setting for SMS (send as SMS) which is turned on and my setting for MMS Messaging is turned on so I'm not sure if this is the cause. Any other ideas? Once again, any help is greatly appreciated. The
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Sep 6, 2016 2:23 PMby ChrisJ4203,You're welcome, but since you mention that no one has changed devices, the mention of iMessage just muddles up the conversation. As far as the setting for Send as SMS, that setting only comes into play if you are attempting to send someone an iMessage and it fails, then it would send as an SMS. The MMS Messaging is important to have on, but my original troubleshooting step still stands, and since you are User A, I'm addressing you. Contact your carrier to ensure you have an SMS/MMS plan, and if the carrier says yes, have them reset it.
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Sep 6, 2016 3:05 PMby killerhud,Thank you for pointing out this mistake, which I do believe is an important one. The corrected statement is below.
User A Never sees any response User D C sends. User A,B, and C can send each other texts with no problems in a different text group (leaving User D out) and all is fine. User A and User D can text each other and all is fine. User A has other text groups mixed with iPhones and Androids that does not cause problems. any help is greatly appreciated.
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Sep 6, 2016 3:06 PMby killerhud,Does the following change in the scenario change things? The mistake was pointed out to me by another user.
User A Never sees any response User D C sends. User A,B, and C can send each other texts with no problems in a different text group (leaving User D out) and all is fine. User A and User D can text each other and all is fine. User A has other text groups mixed with iPhones and Androids that does not cause problems. any help is greatly appreciated.
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Sep 6, 2016 3:56 PMby LACAllen,HelpfulOK... so Android is not part of the issue.
Have you ever changed your Apple ID or "reachable at" email in Messages during this thread?
It seems user C has invalid contact data for user A, but only as part of this thread. So when user C replies to all, the historical contact data for user A is used, which may be inaccurate..
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Sep 6, 2016 5:05 PMby LACAllen,To be honest, I think your only option may be to stop using that particular thread.
Jane you tried to recreate the scenario? Have C start a new 4 person thread and then test for the issue.
Logically, if each of B, C and D can reach you outside of the group, they have the correct contact data for you.
Take the existing thread that you don't get replies from C on... have C copy and paste the thread into a new thread but re-address it before sending. This *should* reach you as it would use C's current contact data for you.
